Quincy1972
Member
- Joined
- Jun 30, 2021
- Messages
- 5
- Reaction score
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What's the deal with thre seat fan, even on high you can barely fill the fan
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Seat fan doesn't blow hard enough.
- Thread starter Quincy1972
- Start date
Finally got the truck in today at my original dealer after waiting many weeks (this would be 2nd opinion since 1st dealership wouldn't do much of anything). They have been working on it for 3 1/2hrs now and finally gave me an update. They said they called Star and looked into any cases but there are none. They pulled in a vehicle from the lot and it is working the same they state. I had to again explain to them that the fan is infact working but the "pull" of air is no where near what the passenger seat it. I told them about the paper trick so they can see so now they went back and will talk with the tech again. I'm going to believe this is a loss cause to actually get it fixed. Just short of replacing the cushioning in the upper part of the seat, Star and Ram Customer Care, aren't going to do anything about it.
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Positive news on this and it might be something any who is having this issue as well. The service manager called to say the truck is ready for pickup but they found the issue. It was the seat back cushion is the wrong one. the foam has no holes in it so the air wasn't getting through. They compared it to the passenger seat and a different vehicle. They are ordering me a new seat back and the correct cushion that should be for the ventilated seat. It will take a few weeks to get it but this should hopefully fix the issue.
LaxDfns15
Ram Guru
I don't wanna say I told you so, but...
Glad they found the problem, and they're providing a solution!
Trooper4
Ram Guru
Must have been a friday truck, the guy on the passenger side didn't show up, and someone from bumpers was filling in.
Haha, I must of missed that post but glad you pointed it out. new cushion should be here in roughly 2 weeks and the new seat cover in a few days. Hopefully this puts it to bed and other guys can get the same resolution without having to go to multiple dealers or multiple times to a dealer to fix it.
