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Rocker Panel area paint issues

Bcryan

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I have a 2020 1500 and noticed that from the factory the paint ran beneath my rocker panels and dried in drops coming off the bottom. Has anyone else ran into this?
 

RamCares

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I have a 2020 1500 and noticed that from the factory the paint ran beneath my rocker panels and dried in drops coming off the bottom. Has anyone else ran into this?

Hi @Bcryan - If you address this with your dealer, our team is just a private message away and we are happy to provide you with an additional layer of support for that process.

Mark
RamCares
 

Bcryan

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The dealership I bought my truck from doesn’t call back until you hound them. I looking for a local dealership, I only bought the truck from them because they had it onsite
 

RamCares

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The dealership I bought my truck from doesn’t call back until you hound them. I looking for a local dealership, I only bought the truck from them because they had it onsite

I apologize for the trouble. If you would be interested in calling in to our customer care team, they can escalate a case like I am able to do here, but they are also able to assist with getting an appointment scheduled if you would like to try and see if a different local dealer can get you in. The number to call for that is 866-726-4636.

Mark
RamCares
 

Bcryan

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I apologize for the trouble. If you would be interested in calling in to our customer care team, they can escalate a case like I am able to do here, but they are also able to assist with getting an appointment scheduled if you would like to try and see if a different local dealer can get you in. The number to call for that is 866-726-4636.

Mark
RamCares

Thank you Mark I will call them when I get it to town later this week
 

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