Good lord! That is crazy. I had to return my mirrors also due to no blind spot. I ended up calling (talked to Simone) multiple times and had to continually be on top of them to get it done. I also had to tell them when parts are in, etc. I called another dealer to check if the parts were in the national warehouse and then tell Info that it was in stock. Not the way it should be. You could probably just order all the parts and get it done. Basically Info just purchased the parts. This is nothing that they do unique. Buy mirrors, controllers, door switch, Genie & bypass. Now that I have done it, that is all it is. Since all they are doing is ordering items, you would think they would focus and get that right. Seriously...there is nothing unique to what they do. I got prices from my Mopar dealer and he would ship right away. There was a delay for a bit for one of the door controllers but think that might be over. Sorry to hear...good luck. I can send you my part numbers if you like.
I hope I get the correct right mirror, the left has the blind spot. Will know tomorrow . It was supposed to ship overnight.