Ram Social Care Specialist ?

[Goatmann]

According to the dealer it was 4200k of work

I do hope you mean $4,200.00, (4.2k) and not $4,200,000,(4200k)

 

[VaderRebel]

It's legit. I'm a Canadian customer and they replied and were communicative and helpful... even though they are american reps, they still tried. I'm sure not every case is the same and some members have had more serious issues than others... doesn't change the fact that we all deserve to be heard and I applaud any efforts from FCA to monitor our complaints in this environment. Thanks @RamCares

 

[alacombe]

HI,
I think it is a bunch of B.S. and a scam. I noticed they ask everyone for their VIN Number.
People, don't give out your VIN Number to someone on a forum with a fancy name or title !
Maybe ask them to identify where they work for Dodge and ask if they will send their contact number at Dodge or FCA .
If the scammers have people's VIN Number then when they need to fill an order for their "customers" then they know where to look. Just like in the movie,"Gone in 60 seconds".
Believe me, there is truth to that skepticism .

Completely inaccurate statement. There is nothing accurate here. They do work for the FCA. Please post accurate info.

 

[alacombe]

I do hope you mean $4,200.00, (4.2k) and not $4,200,000,(4200k)

yes $4,200

 

[Slim]

@Slim, you must have used some magic key words or something. I tried the same and they told me no. Then they suggested I call customer incentives. Customer incentives told me no and suggested I call customer care. No check for me.

I didn't really have any magic words but I'm glad they took care of me