Ram box help

[PARebel]

Looking to see if any of you have come across this issue before I drag the truck to the dealer.

All of a sudden when I close the driver side rambox, (which seems to close normally) after a minute or so it automatically opens itself again and the the lid just sits in the open position.

Any ideas?

Thanks!


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[broken_vet]

Rambox opened while driving

Hi RamCares! I'm the newest member of the Rambox Opening Club. For the last 3 weeks and several times per day, I will find the driver's side Rambox opening by itself both while driving and while parked. Several times while I've been on the highway and just this morning, got pulled over by a...

5thgenrams.com

 

[PARebel]

Rambox opened while driving

Hi RamCares! I'm the newest member of the Rambox Opening Club. For the last 3 weeks and several times per day, I will find the driver's side Rambox opening by itself both while driving and while parked. Several times while I've been on the highway and just this morning, got pulled over by a...

5thgenrams.com

Thanks Man - good to know when I call the dealer tomorrow. I’ll post an update once I know anything.


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[RamCares]

Looking to see if any of you have come across this issue before I drag the truck to the dealer.

All of a sudden when I close the driver side rambox, (which seems to close normally) after a minute or so it automatically opens itself again and the the lid just sits in the open position.

Any ideas?

Thanks!


Sent from my iPhone using Tapatalk

Hi there, we are sorry to hear that you are experiencing this with your truck! Please send over a private message with your VIN if you require any additional support in having this addressed. We would be happy to help!

Kathryn
Ram Cares

 

[Onceamarine85]

I am having the same issue with my 2021 it started 2 days ago. I woke up looked outside in the rain and it was open I thought someone had broken into my truck ran down closed it and about 5 mins later back open. Been happening every day now.

 

[Vinnie.]

search bar please

 

[broken_vet]

I am having the same issue with my 2021 it started 2 days ago. I woke up looked outside in the rain and it was open I thought someone had broken into my truck ran down closed it and about 5 mins later back open. Been happening every day now.

Check out the link in post #2, then read through that thread, and after that, you'll be armed with the knowledge needed to set your dealer on the right path. Now start your journey grasshoppa.

 

[Onceamarine85]

Check out the link in post #2, then read through that thread, and after that, you'll be armed with the knowledge needed to set your dealer on the right path. Now start your journey grasshoppa.

Thank you so much

 

[PARebel]

It took a couple days but I got the truck back from the dealer and the problem is fixed. They tried a TSB with no luck. After working with FCA over the phone they diagnosed a wire harness that went bad due to water infiltration. It was replaced and all working once again. Only concern on my end is why water was able to get in there to begin with. They did not address that issue at all. Hopefully it was just a fluke. I only have 7k on the car so plenty of time to keep it under warranty if there is a reoccurrence.


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[jeffmarshall911]

TSB: 23-012-21 for this issue.

Attached pic from my service order today.

 

[RamCares]

Hello all! a Technical Service Bulletin (TSB) has been recently released that appears to address concerns regarding the symptoms some of you may be experiencing with your Rambox. To ensure that this TSB is applicable, we recommend that you bring your vehicle to your local Ram servicing dealership to have a technician review the details of the TSB as well as other additional specifics of your vehicle. If additional assistance is desired, please follow up and private message our team so that we can support you throughout the duration of your dealer appointment.

Hannah
Ram Cares