RAM App question

[Nascar Tommy]

I wasn't sure where to post this.
This just popped up on my Ram app, the large Campaign button with red exclamation point. Any one else seeing it?
When I tap on the 'Campaign" button I get the second photo. When I click to open it, I get a third screen. I then tried clicking on "view pdf file" it says unable to open and way at the bottom you will see it says "Submit Reinbursement".

 

[HSKR R/T]

Not sowing in mine for my 2020 BTS

 

[Slippy's Dad]

My app has this and it is the same as your, it cannot open the PDF. I assumed that it was associated with the recall for the back-up camera that was just released, since it references a satisfaction campaign? I have an appointment in a couple of weeks to replace a bad center speaker, so hopefully they can take care of the programming for the recall (if my truck is wrong). I have not had any issues with the backup camera, so I assume that I should be all set.

 

[Nascar Tommy]

My app has this and it is the same as your, it cannot open the PDF. I assumed that it was associated with the recall for the back-up camera that was just released, since it references a satisfaction campaign? I have an appointment in a couple of weeks to replace a bad center speaker, so hopefully they can take care of the programming for the recall (if my truck is wrong). I have not had any issues with the backup camera, so I assume that I should be all set.

Thanks for the reply. It is under the "Recall" tab so Yeah it probably involves some recall I would imagine. Please post an update if the dealer can provide any info on this.

 

[Nascar Tommy]

My app has this and it is the same as your, it cannot open the PDF. I assumed that it was associated with the recall for the back-up camera that was just released, since it references a satisfaction campaign? I have an appointment in a couple of weeks to replace a bad center speaker, so hopefully they can take care of the programming for the recall (if my truck is wrong). I have not had any issues with the backup camera, so I assume that I should be all set.

I just found this on the Mopar web site. I looked up recall 08A and you are correct it has to do with a camera issue with the trailer steering control. I do not have the steering controller so maybe that's why I can't access it.

 

[jloops]

New/ old RAM app sucks. In the Service and Maintenance section sometimes my preferred dealer and service history is there, other times it says no preferred dealer has been saved and failed to load all records try again when I click on the service history tab. Also still has my 2019 truck I traded in 2021 with no way to delete it.