Gearjunkie340
Active Member
Anyone have any issues with the Ram app? Mine doesn't show current health, mileage, gas, tire pressures, or oil life. Many emails and phone calls later. No solution . Since June 5th!
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Ram App not updating
- Thread starter Gearjunkie340
- Start date
vincentw56
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Mine never has shown anything since I bought the truck new in 2020.
U
User_3336
Guest
has it "ever" shown any of those items?
U
User_3336
Guest
Mine works properly (and always has). Perhaps OP's wasn't registered properly.
Gearjunkie340
Active Member
It's been working for 2 years
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User_3336
Guest
is your subscription still active?
Gearjunkie340
Active Member
Of course it's still active. Did you read the part where I've emailed and called many times. If it wasn't active don't you think they would have said that first. It's good till next April. I pay a good deal of money for it.
nc_beagle
Ram Guru
My app still works, though it doesn't provide a ton of information. The Vehicle Health Report seems to work--it last updated on 09/21/23. It also shows the info you referenced in your first post.
I know this is the "is it plugged in" question, but have you tried removing and reinstalling the app?
I noticed it just did an update of the app last night, but I can't see any difference.
I know this is the "is it plugged in" question, but have you tried removing and reinstalling the app?
I noticed it just did an update of the app last night, but I can't see any difference.
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User_3336
Guest
Ya don't have to bite my head off. We're just trying to help here. Just because you emailed and called many times don't mean you had an active subscription (and you certainly didn't state it in your original post---Never assume anything in a post - that's what questions are for to clarify).
Gearjunkie340
Active Member
Sirius guardian and Ram have been trying to fix it for week's. They've had me remove all my info and reinstall it. The SOS button didn't work. I've never pushed so they told me too. It didn't work. They fixed that 2 days later. The app has been Uninstalled a dozen time. They don't no what it is. Want me to take it to the dealer. Open a star case. The dealer won't figure it out.
Have you ever updated the software in your radio?
vincentw56
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I did several times. But I no longer have Uconnect nor the Guardian service. But for the first 2 years of ownership, it never showed anything.
Gearjunkie340
Active Member
It did auto update at least once but that was a long time ago. The app just started failing June 5th? And one part July 15th. But then nobody from Ram or Sirius asked that . Lol
Cbty2050
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Is the navigation working properly? What software version are you at with the radio? Are the ICCID and MSISDN numbers in the radio present?
Chris3058
Ram Guru
My ram app updates rarely. The Uconnect one is bang on. Sirius and Ram have some bugs to iron out it seems.
BlueHemi1500
Active Member
My RAM App also stopped updating as well, similar to the original poster. I just logged out of the app and then logged back into the app. It (app) then updated with the corrected information to include the vehicle status report updated 8 days ago per the app. The previous update in my app was over 1 month old. I did not uninstall or reinstall my RAM app on my phone.
My phone is a Samsung S23 (android).
BlueHemi1500
My phone is a Samsung S23 (android).
BlueHemi1500
