Radio Recall....Just got it.....

[Dookie]

Had mine done at dealer yesterday.

 

[Timeless]

Had mine done at dealer yesterday.
View attachment 55219

Thought the recall was a newer version than that? That is the version I have already before the recall.

 

[Dookie]

Me too, I have a before the recall and after recall photo's and they are identical. Maybe they didn't change the version, just a tweak within it and kept the same version number. I never had any issue with the reverse cam operation before or after, and was there for another issue (Tailgate-Ajar Warning not showing up) and went ahead and did the recall just because. Also the wiper nut one as well.

 

[Willwork4truck]

Just took mine in, took the dealer about 45 minutes but they were not working on it the whole time. Not many techs were there, the service bay was empty, looked like an old-fashioned Maytag repairman commercial. (If you are under 50 you probably have no idea what I’m talking about, they ran from 1967 to into the early 2000’s with 4 different actors doing the commercial.). No idea what they did other than totally jack up the drivers seat settings...

 

[dts828]

Just took mine in, took the dealer about 45 minutes but they were not working on it the whole time. Not many techs were there, the service bay was empty, looked like an old-fashioned Maytag repairman commercial. (If you are under 50 you probably have no idea what I’m talking about, they ran from 1967 to into the early 2000’s with 4 different actors doing the commercial.). No idea what they did other than totally jack up the drivers seat settings...

Out of curiosity what version# did it jump to?

Sent from my GM1917 using Tapatalk

 

[Willwork4truck]

Out of curiosity what version# did it jump to?

Sent from my GM1917 using Tapatalk

I will have to look at my settings tomorrow.

 

[airgas1998]

Just took mine in, took the dealer about 45 minutes but they were not working on it the whole time. Not many techs were there, the service bay was empty, looked like an old-fashioned Maytag repairman commercial. (If you are under 50 you probably have no idea what I’m talking about, they ran from 1967 to into the early 2000’s with 4 different actors doing the commercial.). No idea what they did other than totally jack up the drivers seat settings...

try maybe under 40...i'm 46 and sure in the hell remember that dude...

 

[Snwjnky]

Unable to get the radio to talk with the Sirius satellite, or know what to do with the signal. This is after successfully installing the update OTA.
So I took it to the dealer to have them take a look at it, and also do the wiper recall.
Long story short. They couldn't fix it by simply reinstalling the latest software.
They're opening a Star case, and my truck is parked at the dealership.

Update:
Got my truck back today.
Result of the star case is to replace the unit.
Find out Monday how long of a wait it'll be for the parts.
They'll buy me a new screen protector as well.
Nice to have the truck back.
Hope to not have any new rattles in the dash after.
Hope transferring Sirius to a new unit goes smooth.

 

[securityguy]

Hope to not have any new rattles in the dash after.
Hope transferring Sirius to a new unit goes smooth.

You should have no issues with either one of your concerns.

 

[Kidder]

You should have no issues with either one of your concerns.

Except the second one. Hopefully the dealer takes care of it. If the customer has to do it, prepare for pain. Their customer service is so bad.

 

[gtxdana]

I got the recall notices for the radio and the wiper nut the other day. I also had an OTA update done a few days before I got the recall notice. My question is how do I access the Radio Part Information screen? I tried pushing the two lower right buttons and that didn't work. I also didn't look the "What's new" screen after the update. Is there somewhere to access that screen as well?

 

[jloops]

I got the recall notices for the radio and the wiper nut the other day. I also had an OTA update done a few days before I got the recall notice. My question is how do I access the Radio Part Information screen? I tried pushing the two lower right buttons and that didn't work. I also didn't look the "What's new" screen after the update. Is there somewhere to access that screen as well?
View attachment 55493

You have to press and hold the bottom row buttons furthest to the right and left at the same time.

 

[Snwjnky]

The what's new button just wants to connect you to ASSIST just like pushing the ASSIST button overhead.

 

[dts828]

Update:
Got my truck back today.
Result of the star case is to replace the unit.
Find out Monday how long of a wait it'll be for the parts.
They'll buy me a new screen protector as well.
Nice to have the truck back.
Hope to not have any new rattles in the dash after.
Hope transferring Sirius to a new unit goes smooth.

There just going to replace radio module behind display so no need to replace screen protector. Good luck with siriusxm, wont be a problem if your on paid subscription, who knows what they will F up if your on trial. When they transfered my lifetime after my trial ran out they canceled my travel link (still had 4 years left) and they refuse to reactivate. They are separate services with separate subscriptions. They admit it should not have happened but keep saying no way to reactivate unless you buy new subscription. After hours of chat and phone calls talking to at least 5 people I have up. Customer service is the worst.

Sent from my GM1917 using Tapatalk

 

[Snwjnky]

There just going to replace radio module behind display so no need to replace screen protector. Good luck with siriusxm, wont be a problem if your on paid subscription, who knows what they will F up if your on trial. When they transfered my lifetime after my trial ran out they canceled my travel link (still had 4 years left) and they refuse to reactivate. They are separate services with separate subscriptions. They admit it should not have happened but keep saying no way to reactivate unless you buy new subscription. After hours of chat and phone calls talking to at least 5 people I have up. Customer service is the worst.

Sent from my GM1917 using Tapatalk

I'll mention it up front before the swap. See what they say to make me feel better, and hold 'em to it. THX

 

[EddieW]

OTA update yesterday to software version 20.04.19

No issues with the backup camera since the last OTA took my software to version 19.49.13

We'll see if anything changes.