My truck has been built and shipped as of 2 weeks ago. I have been trying to get the payload capacity by entering vin number on their website towing capacity search bar, but it doesn't recognize the vin. Am I doing something wrong?
My truck shipped yesterday and I was able to pull the payload numbers.My truck has been built and shipped as of 2 weeks ago. I have been trying to get the payload capacity by entering vin number on their website towing capacity search bar, but it doesn't recognize the vin. Am I doing something wrong?
That's the website I used.Is this where you are entering the vin
you must use all 17 digits and capital lettersYeah I've entered it multiple times,dealer said truck will be here within 2 weeks so I'll find out soon enough. At least I know I'm entering it in right place. Thanks for the replies
I might try the ram chat
Just in case.... they don't use the letters I or O. Be sure you're entering 1 or 0 if you have anyYeah I've entered it multiple times,dealer said truck will be here within 2 weeks so I'll find out soon enough. At least I know I'm entering it in right place. Thanks for the replies
I might try the ram chat
Don't have time to check now but I think that may be it thank youJust in case.... they don't use the letters I or O. Be sure you're entering 1 or 0 if you have any
Glad it worked out. @Richard320 hit the nail in the head.That was it. They stuck a 0 in the middle of the letter group