Payload

[Ram12375]

My truck has been built and shipped as of 2 weeks ago. I have been trying to get the payload capacity by entering vin number on their website towing capacity search bar, but it doesn't recognize the vin. Am I doing something wrong?

 

[WXman]

Since it's shipped, I would think the VIN would be coming up in the Ram site. Hmmm...

What configuration did you get? I've had a '20 Bighorn CC 5'7" box 4x4 diesel and a '22 Laramie CC 5'7" box 4x4 gas and both of them have nearly identical payload on the sticker, just shy of 1,650 lbs. So I think unless you got a stripper Tradesman or a fully loaded Limited you'll likely be in that same 1,650 range.

 

[Eighty]

Can you post up your VIN?

 

[Mr. Grumpy]

My truck has been built and shipped as of 2 weeks ago. I have been trying to get the payload capacity by entering vin number on their website towing capacity search bar, but it doesn't recognize the vin. Am I doing something wrong?

My truck shipped yesterday and I was able to pull the payload numbers.

As @Eighty said, post your VIN to see if anybody else can pull it.

 

[Ram12375]

Is this where you are entering the vin

 

[Mr. Grumpy]

Is this where you are entering the vin

That's the website I used.

Ram Towing | Find the Best Truck for Your Towing Needs

Find everything you need to know about Ram towing capacity, payload & more here. Discover the best Ram truck or van that fits your towing needs today.

www.ramtrucks.com

 

[Eighty]

Yes, that should work for you (it does for me). You sure you put in the VIN correctly?

 

[Ram12375]

Yeah I've entered it multiple times,dealer said truck will be here within 2 weeks so I'll find out soon enough. At least I know I'm entering it in right place. Thanks for the replies
I might try the ram chat

 

[bigdodge]

Yeah I've entered it multiple times,dealer said truck will be here within 2 weeks so I'll find out soon enough. At least I know I'm entering it in right place. Thanks for the replies
I might try the ram chat

you must use all 17 digits and capital letters

 

[Richard320]

Yeah I've entered it multiple times,dealer said truck will be here within 2 weeks so I'll find out soon enough. At least I know I'm entering it in right place. Thanks for the replies
I might try the ram chat

Just in case.... they don't use the letters I or O. Be sure you're entering 1 or 0 if you have any

 

[Ram12375]

Just in case.... they don't use the letters I or O. Be sure you're entering 1 or 0 if you have any

Don't have time to check now but I think that may be it thank you

 

[Wh0urdady2]

looks like mine is 1400....you start adding up passenger weight, that payload number drops really quick for a trailer.

 

[Ram12375]

That was it. They stuck a 0 in the middle of the letter group

 

[Mr. Grumpy]

That was it. They stuck a 0 in the middle of the letter group

Glad it worked out. @Richard320 hit the nail in the head.