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Payload discrepancy between door jamb sticker and RAM web site

Dawn

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This is interesting that it is illegal to advertise more, but every 1500 owner wanting to pull a 5th wheel says it is ok to go over ratings, it will be fine.

Very interested to see what the dealership does...can not really see FCA being at fault for this...they publish all the info and it is right there on the door jamb
But what is on my door jam doesn't even match what they are telling me based of they vin number. I understand this truck can handle more than what it says but I don't want to be the one to get a ticket for exceeding my limits.
 

devildodge

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The only thing that is for your truck is the door jamb sticker. All the rest are for configuration.

The configuration would be engine, drive system, cab and bed.

It is for a sparsely equipped truck. My tradesman has no options...still is less than the payload and towing charts.

Sorry, you got bit by this. Dealerships are shady, but FCA (or any manufacture) will have a hard time getting it exact as different options weigh different on different trims (sounds stupid but it happens).

Lots of people have weighed their trucks. The payload sticker is extremely close.

I do hope they change
 

DavidNJ

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Just bought a 2019 2500 Laramie. Same problem. Dealership said 3200. Mopar site says 2310. Sticker on truck says 1975.

You got the Cummins diesel. 10k lb is the limit for Class 2b, and the target of 3/4 ton pickups. For most brands, other than a DRW option on the 1-ton, the difference is nothing more than spring rates. On the Ram, it is entirely different rear suspension (but same axles). The result for Ram 2500s with the CTD is a very low payload.

Ford seems to have bitten the bullet with their 2020 HD F-250. Their diesel has a GVWR of 10,800, getting back the payload but becoming a Class 3a truck and requiring a CDL for commercial use.

Did you get the MegaCab?
 

W9MCP

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All manufacturers include the data in the manuals, which generally reference a towing guide, which then include the specifics of the way the ‘max towing’ of ‘max payload’ can be and has been calculated. Their lawyers have been very good at this for a very long time. To the best of my knowledge, all of their little asterisks on printed material and subtitles on the commercials cover what’s needed to keep them from losing lawsuits.

Before I bought my truck, I downloaded the manual, checked the towing guide, and inspected the door sticker of a similar truck. My dealer offered to validate the exact payload if I wanted to order one (and they understood the difference between ‘max towing’ and ‘max payload’ *when properly equipped* vs how I wanted one equipped) but it turned out I bought n inventory vehicle so I knew the day I bought it what I was getting. That said, I am completely confident that the data I’d have needed would have been available from Ram, given my experience, albeit I think they can reasonably state an ‘expected payload or towing range, plus or minus’ since they may change something by a supplier which changes the payload by a couple of pounds or fraction of a percent.

The manual has a massive section on how to validate it yourself even in the absence of a door sticker. Even the J2807 parameters explicitly state that the payload and towing numbers will still be estimates since there’re a million other variables for an individual truck in a specific circumstance, which is fine - so long as they’re useful for comparative purposes, it’s fine. When it comes down to knowing that a Ram Limited is going to have a smaller payload than the “max towing when properly equipped” model in the commercial, there’s plenty of notice that’s going to be the case.

Edited to add: Ram’s website shows a Laramie Diesel 2500 with payload as low as 1,810 pounds. There’s a few dozen configs but it looks to me like they’re showing it pretty clearly *shrug*
 
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AndreiV

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When I bought truck, dealer gave me payload paper to sign which they retained. That I understand and acknowledge that payload is 1,840lb and towing 11.3K lbs with a fine print at the bottom. We all well know what in that fine print.
 

devildodge

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The HD trucks, especially the dually trucks are very close.

The 1500 charts are unrealistic in most cases.

We have lots of pages of proof here.


For 1500 guys still researching, if you are given 1840 as payload...it is wrong
 

deanfx

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Well, according to the Texas department of transportation, its illegal for them to advertise more than what it really has. Legally, they will either have to put me in a new truck or refund my money. Not only that, I'm being advised by my attorney to blow the whistle which would lead to a massive recall. God only knows how many people out there are exceeding their true capabilities.
Let us know how that all turns out.
 

Dawn

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All manufacturers include the data in the manuals, which generally reference a towing guide, which then include the specifics of the way the ‘max towing’ of ‘max payload’ can be and has been calculated. Their lawyers have been very good at this for a very long time. To the best of my knowledge, all of their little asterisks on printed material and subtitles on the commercials cover what’s needed to keep them from losing lawsuits.

Before I bought my truck, I downloaded the manual, checked the towing guide, and inspected the door sticker of a similar truck. My dealer offered to validate the exact payload if I wanted to order one (and they understood the difference between ‘max towing’ and ‘max payload’ *when properly equipped* vs how I wanted one equipped) but it turned out I bought n inventory vehicle so I knew the day I bought it what I was getting. That said, I am completely confident that the data I’d have needed would have been available from Ram, given my experience, albeit I think they can reasonably state an ‘expected payload or towing range, plus or minus’ since they may change something by a supplier which changes the payload by a couple of pounds or fraction of a percent.

The manual has a massive section on how to validate it yourself even in the absence of a door sticker. Even the J2807 parameters explicitly state that the payload and towing numbers will still be estimates since there’re a million other variables for an individual truck in a specific circumstance, which is fine - so long as they’re useful for comparative purposes, it’s fine. When it comes down to knowing that a Ram Limited is going to have a smaller payload than the “max towing when properly equipped” model in the commercial, there’s plenty of notice that’s going to be the case.

Edited to add: Ram’s website shows a Laramie Diesel 2500 with payload as low as 1,810 pounds. There’s a few dozen configs but it looks to me like they’re showing it pretty clearly *shrug*
Which Laramie are you looking at? When I go on the website, the payload says 2200. When I put my vin number in under look up my vin, it says 2310. When I called ram and gave them my vin, they confirmed 2310. I have an email and something in writing from the dealership that the sticker is wrong and that I do have 3200. Who's right?
 

Dawn

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The only thing that is for your truck is the door jamb sticker. All the rest are for configuration.

The configuration would be engine, drive system, cab and bed.

It is for a sparsely equipped truck. My tradesman has no options...still is less than the payload and towing charts.

Sorry, you got bit by this. Dealerships are shady, but FCA (or any manufacture) will have a hard time getting it exact as different options weigh different on different trims (sounds stupid but it happens).

Lots of people have weighed their trucks. The payload sticker is extremely close.

I do hope they change
What's going on is the dealerships are advertising their diesel trucks with the specs for the hemi engines. I have already been back to the dealership and showed them how I found out. They claim they advertise the trucks with the information ram gives them. Luckily, I have most of this proof in emails or on line chats. It saved the agencies investigating this a little time.
 

W9MCP

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I’m just going to their website, picking the towing comparison, choosing Diesel engines, and sorting for Laramie.


The towing Values are shown for each generic config that’s based on the axle ratio, cab, and bed.
 

W9MCP

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I’m just going to their website, picking the towing comparison, choosing Diesel engines, and sorting for Laramie.


The towing Values are shown for each generic config that’s based on the axle ratio, cab, and bed.

Here’re a couple of Longhorn Laramie’s with Diesel that payload at 1810 & 1850, right next to limiteds.
 

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W9MCP

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Here’re a couple of Longhorn Laramie’s with Diesel that payload at 1810 & 1850, right next to limiteds.

And here are non longhorn models just a bit higher.
 

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W9MCP

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And here are non longhorn models just a bit higher.


I don’t know exactly which truck or options you have but you can use the pull downs and see what they’re advertising, and how close it is, on e you drill down into that option selection.
 

Dawn

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I don’t know exactly which truck or options you have but you can use the pull downs and see what they’re advertising, and how close it is, on e you drill down into that option selection.
You can also put your vin number in under Look up my vehichle but those numbers don't match either. We put out truck on a scale and took the information to the DMV. Nothing matches up with the stickers on the door or the manufacturer's certificate of origin. I now know that my 2500 Laramie diesel only has a payload of 1900lbs but the dmv wants to know why the sticker on the door says 1975 and the mco says 2500. The dealership also registered it with a gvw of 9000lbs. They are also looking into the towing capacity of 18300 since the place where we got it weighed said that's not possible. They put 13k or less on the paperwork.
 

DavidNJ

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Not hard to figure out. The 2500 with some minimal options weighs about 7500 with the Cummins. It varies depending on the model. Subtract that from 10,000 and you have the payload. I believe a Mega cab 4x4 has the lowest payload (2380#) and a regular cab short box has the highest (3200#)

The door sticker is based on your truck with actual options. I'm not sure, but it seems like they weigh each truck and then apply the sticker. The options reduce payload.

The 2500 weighs either 9900# or 10,000# GVWR. If they registered as something else they made an error. All 2500s have a GVWR of 10,000# or less to qualify as Class 2b trucks. On the Ram they the 2500s and 3500s have totally different rear suspensions. On other brands, they are the same except for the springs.

They have a GCVW as high as 27,000 lb and depending on the model range max trailer weight of 16,000# to 19,300#. In practice, the GCVW is the limiting factor.

 

devildodge

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I didn't want to get involved in this conversation again but would like to introduce some info.

2019 RAM 2500 Laramie Diesel.

Gonna assume crew cab 6'4 bed 4x4. (Please advise if different)

When you got the truck weighed, have you added a bed cover, side steps or any other accessories? Was there anything in your truck other than a full tank of gas?

As for the registration. Did the dealer discuss with you what rating you wanted? This is common practice for the dealers to register them at a lower weight. They do this to save customer's money. We have a whole thread on this, and this is what 90% of customers want them to do.
However if you didn't ask for it, then it is hindering you and you are one of the 10%. Here is the link that describes this here in Pennsylvania.



As for the configurator. It is for configuration. This has been stated numerous times in this thread and is stated on all of the brochures, commercials, and charts.

As for the towing capacity. It is GCWR minus base weight and YES, ONLY 300 lbs for passenger. No other payload except the hitching equipment is included.

So, once you give me the answer to your configuration, @Dawn We will discuss numbers.
 

DavidNJ

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In NJ I believe the registration fees are by vehicle weight. In PA they seem to be either GVWR or GCWR depending on whether is a tractor-trailer. It is over a $200 difference between GVWR and GCWR in PA on a 3500 SRW. And another $200+ between curb weight and GVWR. In Texas it is GVWR but the breaks are at 6000#, 10000#, and 18000#. All 1500s and 2500s are between 6000 and 10,000. All 3500s are between 10,000 and 18,000. Bigger than 18000 will be 4500s and 5500s with aftermarket bodies and larger trucks. 18-wheeler tractors will be in 18000-20000# area.
 

Dawn

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I didn't want to get involved in this conversation again but would like to introduce some info.

2019 RAM 2500 Laramie Diesel.

Gonna assume crew cab 6'4 bed 4x4. (Please advise if different)

When you got the truck weighed, have you added a bed cover, side steps or any other accessories? Was there anything in your truck other than a full tank of gas?

As for the registration. Did the dealer discuss with you what rating you wanted? This is common practice for the dealers to register them at a lower weight. They do this to save customer's money. We have a whole thread on this, and this is what 90% of customers want them to do.
However if you didn't ask for it, then it is hindering you and you are one of the 10%. Here is the link that describes this here in Pennsylvania.



As for the configurator. It is for configuration. This has been stated numerous times in this thread and is stated on all of the brochures, commercials, and charts.

As for the towing capacity. It is GCWR minus base weight and YES, ONLY 300 lbs for passenger. No other payload except the hitching equipment is included.

So, once you give me the answer to your configuration, @Dawn We will discuss numbers.
We actually got the dmv involved. I have emails from ram with 3 different payloads, 3 different tow capacities and 2 gcwr. As far as the registration, we didn't ask them to change it. The price is the same either way. According to the dmv, it was changed because the carrying capacity is not stated on the MCO. The only way to fix it is to weigh the truck. When we weighed the truck the first time, all fluids were full except for the def which was 3/4 full. The truck was empty including glove box and center console. It weighed 8060lbs. I contacted Ram and they just keep saying that the sticker on the truck is wrong. I finally recieved the requested specs for my VIN and even those don't match. The DMV is investigating since I keep getting wrong information. The last email I got from a specialist at Ram listed curb weights, axle weights, dry weight..ect. for my VIN. He said the curb weight of my truck was 7485 per the manufacturer's paperwork when the truck was built which means I should have a payload of 2515 but the MCO has a dry weight of 7500. That's why the DMV has gotten involved.
 

runamuck

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certainly the numbers have confused me. I weighed mine at CAT scale and got 5960#. if I subtract me: 222#, the 20# of emergency gear I keep under the back seat and 120# for the 1/2 tank of fuel I had at the time, I get 5598# for the empty truck. that theoretically would give me 1502# of capacity..7100-5598=1502. my doorjamb sticker shows only 1324# available, not near what the chart on the ram website shows, so I just pack light when towing.
 

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