Overhead console is inoperable

[Ram 77]

2019 Ram 1500 Laramie

33,500 miles

Yesterday I noticed that the map lights on the overhead console were no longer turning on after pressing the buttons and opening the doors. The only button that did anything was the one that opens the rear window. Took it to the dealership to have it checked out, the console has "failed" and a new one has been ordered so the old one can be replaced.

Has anyone else had an issue? Surprised that the whole thing has to be replaced, something major must have happened inside.

Has there been a permanent solution found for this? I have found that taking out the fuse for a while and replacing it works temporarily. I’ve resorted to leaving out the screws on the fuse access panel below the steering wheel for quicker access, but sure would like to find a permanent guaranteed fix.