Dsmith333
Member
- Joined
- Jan 13, 2023
- Messages
- 11
- Reaction score
- 3
Without asking last month, my 23 Laramie did an upgrade while driving and either finished or gave up with an error - though the version # is updated to MY23.T27-46-PROD. Before the upgrade, all the display and radio features worked fine. At the time, I only lost the navigation and everything else seemed normal. After a power cycle, I got the map back but the climate control system insisted on displaying celsius. A soft-rest/reboot made things worse. Yes I waited 24 hours and a few menu options came back but a lot of functionality was gone. I then did a factory reset and waited but it got worse. Thankfully the backup and surround cameras are working as before. Navigation works and I can operate the radio controls but the entire system is muted (unless I back up and then the radio comes on at a very low volume)
Most of the on-screen climate controls don't work but oddly the heated seat control for the passenger side turns on the driver side. The external buttons kind of work with a lag but heating or cooling means punching the up and down buttons many times to see any effect. As for the radio, I get a message "buckle seatbelt to unmute audio" and of course having them buckled or not does nothing. The steering wheel controls don't work. I now have the offroad page despite not having the offroad package. Many of the vehicle settings are new or different and selecting different options like blind spot settings results in a "can't be saved, try again" message.
The dealer thought the software upgrade didn't understand the vehicle configuration - hence the visibility of the offroad data like tilt angle. They restored that and reset the ECU to no apparent affect. They went back and forth with the factory a few times and gave up for now. I'm waiting either on STAR approval for a new radio or a new radio to be shipped. Nothing on the instrument panel display is affected and it drives just like before.
Any ideas or suggestions? I know that most of the time these issues are solved by rebooting or waiting a few days but not this time.
Most of the on-screen climate controls don't work but oddly the heated seat control for the passenger side turns on the driver side. The external buttons kind of work with a lag but heating or cooling means punching the up and down buttons many times to see any effect. As for the radio, I get a message "buckle seatbelt to unmute audio" and of course having them buckled or not does nothing. The steering wheel controls don't work. I now have the offroad page despite not having the offroad package. Many of the vehicle settings are new or different and selecting different options like blind spot settings results in a "can't be saved, try again" message.
The dealer thought the software upgrade didn't understand the vehicle configuration - hence the visibility of the offroad data like tilt angle. They restored that and reset the ECU to no apparent affect. They went back and forth with the factory a few times and gave up for now. I'm waiting either on STAR approval for a new radio or a new radio to be shipped. Nothing on the instrument panel display is affected and it drives just like before.
Any ideas or suggestions? I know that most of the time these issues are solved by rebooting or waiting a few days but not this time.
