Order Tracking

[Pwii4]

I sure hope we get some updates soon. I have a feeling the chip shortages will shut down production soon like it has for other manufacturers.

Im really hoping not

 

[Hemidakota]

When you speak with Ram chat do you need the VIN or the VON? I have the VON but not the VIN

 

[Pwii4]

When you speak with Ram chat do you need the VIN or the VON? I have the VON but not the VIN

They asked for the vin

 

[Kovy23]

When you speak with Ram chat do you need the VIN or the VON? I have the VON but not the VIN

when you go to chat, they have you input either VIN or VON

 

[nwpahunter]

I ordered a Ram Bighorn on 3/16 and I got the word today that it’s on the way.

 

[space4092]

I ordered a Ram Bighorn on 3/16 and I got the word today that it’s on the way.

congrats! let's see some pictures once it's there!

Still waiting on my ram rebel. 11 weeks and no updates.

 

[GadgetMason]

I ordered a fully loaded limited 3/22 and im getting the same response!

Talked to ram chat today. Once you pass 30 days (I'm at 27), they can open a case.

 

[GadgetMason]

I sure hope we get some updates soon. I have a feeling the chip shortages will shut down production soon like it has for other manufacturers.

I'm with you... Ordered 3/16... So ill be calling Friday/Monday to open a case.

 

[GadgetMason]

I ordered a fully loaded limited 3/22 and im getting the same response!

Same on 3/16.... We’ll hit pay dirt together.... Or is that debt~dirt?

 

[keith12]

I ordered a Ram Bighorn on 3/16 and I got the word today that it’s on the way.

Congrats. I wish I would hear something soon. I ordered mind on 03/05 and it's still in D status.

 

[Dansjeep2000]

Talked to ram chat today. Once you pass 30 days (I'm at 27), they can open a case.

I thought it was 45 days to open a case?

 

[c3k]

My 2/20 Laramie build is also still gathering parts. :-(

My 2/17 Laramie was gathering parts on Thursday.

On Tuesday (yesterday), it is awaiting production.

You may be getting very close.

 

[McHouck]

So is it 30 days or 45 days to escalate?

Sent from my SM-N950U using Tapatalk

 

[GadgetMason]

I thought it was 45 days to open a case?

Just what the ramchat person told me...

 

[fun2bme]

Ordered 2/26 and still in D status. Escalated last week, but no updates. RamChat told me yesterday they show build starting on 5/17 which would put the build starting 11 wks after order! I was told 7-9 wks originally, and three weeks ago that was revised to say 8-12. At this point it's looking more like it'll be ~16+. Ugh

 

[fun2bme]

I got my POC from the dealer and it's showing Sales Code GXZ - One Key Fob. I think I read previously that it comes with two, but given shortages we'll only get one now but can get the other from a dealer for free later? Can someone clarify if that's right?

 

[McHouck]

Ordered 2/26 and still in D status. Escalated last week, but no updates. RamChat told me yesterday they show build starting on 5/17 which would put the build starting 11 wks after order! I was told 7-9 wks originally, and three weeks ago that was revised to say 8-12. At this point it's looking more like it'll be ~16+. Ugh

What did you order?

Sent from my SM-N950U using Tapatalk

 

[AdamChandler]

BUILD LINK |-| PRICE PAID
March 18th, 2PM - Sold Order created shipping to Mark Dodge
March 19th, 7AM - VIN Generated and sent to me
.....Will quote / update at next steps.

April 14th (Week 4), no news. No Window sticker. I'll probably wait for week 8 to actually bug RAM Chat to see the status just so I'm not caught by surprise when the dealer emails me.

 

[Dansjeep2000]

Ordered 2/26 and still in D status. Escalated last week, but no updates. RamChat told me yesterday they show build starting on 5/17 which would put the build starting 11 wks after order! I was told 7-9 wks originally, and three weeks ago that was revised to say 8-12. At this point it's looking more like it'll be ~16+. Ugh

I'm only at 6 weeks, seeing this has me contemplating canceling my order and finding something close in stock.

 

[Every20years]

Ordered 2/26 and still in D status. Escalated last week, but no updates. RamChat told me yesterday they show build starting on 5/17 which would put the build starting 11 wks after order! I was told 7-9 wks originally, and three weeks ago that was revised to say 8-12. At this point it's looking more like it'll be ~16+. Ugh

Does your dealer have any info? Is that who gave you the 8-12? RamChat has given me nothing on expected timelines. Just that you “can be in my current stage for 30 days or more”. They don’t use the word status at all.