Order Tracking

[TruckeeTahoe]

Ram chat is 100% useless, no idea why. My truck was ordered 12/23 and they can't tell me anything helpful. In this day and age it should be an auto email for updates not 30 minutes of telling Ram chat VIN, order number and address for them to send a pre loaded congratulations on your order response and continue to check back periodically.

 

[Trich_Rebel]

Well, here is proof that the factory was indeed shutdown.

 

[cj7]

Cool! Thx!
Wonder what LOA / Pilot Protection means? Could be related to production rate?
Right after that is "Less Than 1225 JPD" which i assume means jobs per day, so less than 1225 trucks coming off the line...

 

[Xhumeka]

TRX Launch September 8th!

 

[Cleave]

For the first time in 30 days, I got a status change update via RAM CHAT. Today she said "Your 2020 Ram 1500 has been Shipped to body vendor. Built pending installation of additional features or optional equipment. Looks like you went through paint , frame and trim. She said she couldn't give me a status code or date. Based on our sticky list, I'd say maybe that's status JB ??? Progress! good luck guys.

 

[Trich_Rebel]

@Cleave congrats!
I just checked with them as well and they said I'm going through paint process.. or "F" .
Apparently the employees with Ram Chat have restricted access to detailed info on the builds.. they say they don't know any status codes or dates for anything.
But anyways... just as of yesterday my truck was still in D1 status and had been for over 2 weeks with an original ship date of today. It seems to be moving along though so I can work with that.

 

[spurious]

I was able to access my order’s build sheet today so that’s a good sign things are moving along.

I just got a copy of the POC from my dealer showing my order for a hemi rebel is in D1 with an estimated ship date of 1/27. I ordered on 12/20.

I was under the impression from reading this thread that to go from D1 to shipping was a few weeks at minimum so I’m a bit skeptical it would actual ship in 5 days given the factory ramp up starting today. Either way it looks like late february early march for me at the latest, I hope.

 

[Cleave]

Hit KZ status this morning! A friend was able to show me that its slated to be on a rail car heading by 2/3. Also was able to access my build sheet/ equipment listing online now.

 

[Pro-Hunt]

TRX Launch September 8th!

I noticed that as well. Wish something would leak about what the price will be.

 

[Trich_Rebel]

Not trying to get too far off topic, but does anyone know if the plant operates on a 24 hour schedule?

 

[cj7]

Hit KZ status this morning! A friend was able to show me that its slated to be on a rail car heading by 2/3. Also was able to access my build sheet/ equipment listing online now.

Cool! How did your friend do that?

 

[Cleave]

Cool! How did your friend do that?

A guy I met through this forum, has a connect with a RAM employee who can check i believe. I think its basically the same info the dealers can see/ provide.

 

[Cleave]

My window sticker was available this morning!

https://www.ramtrucks.com/hostd/windowsticker/getWindowStickerPdf.do?vin=1C6SRFRT7LN272686

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[cj7]

My window sticker was available this morning!

https://www.ramtrucks.com/hostd/windowsticker/getWindowStickerPdf.do?vin=1C6SRFRT7LN272686

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Me = jealous

( as my step-son would say )

 

[Trich_Rebel]

My window sticker was available this morning!

https://www.ramtrucks.com/hostd/windowsticker/getWindowStickerPdf.do?vin=1C6SRFRT7LN272686

Congrats! Such a good feeling. I was worried of how long this would all take at first, but it seems once the plant got up and running again they were pushing these trucks out!
I have my build sheet and window sticker as well, and they gave me an estimated delivery date from 2/6 - 2/20.

 

[Carchibald]

Congrats! Such a good feeling. I was worried of how long this would all take at first, but it seems once the plant got up and running again they were pushing these trucks out!
I have my build sheet and window sticker as well, and they gave me an estimated delivery date from 2/6 - 2/20.

I still can’t pull a build sheet on mine ordered Dec 20th. all dealer is saying to me is they are trying to contact their FCA rep Yet last week I was told they were expecting it to be shipped to them yesterday.

 

[Trich_Rebel]

I still can’t pull a build sheet on mine ordered Dec 20th. all dealer is saying to me is they are trying to contact their FCA rep Yet last week I was told they were expecting it to be shipped to them yesterday.

Geez.. anything special about your build? I heard the split tailgates and certain engine options were causing delays. I ordered mine on 1/8/20
Was labeled as a “sold” order with “99” priority.
What is RAM Chat saying?


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[Carchibald]

Geez.. anything special about your build? I heard the split tailgates and certain engine options were causing delays. I ordered mine on 1/8/20
Was labeled as a “sold” order with “99” priority.
What is RAM Chat saying?


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Rebel black appearance package, with eco diesel, ram boxes, leather and sound group. I don’t think anything special?

 

[Trich_Rebel]

Rebel black appearance package, with eco diesel, ram boxes, leather and sound group. I don’t think anything special?

MAYBE eco diesel? Not sure man..


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[walexk]

I just ordered on Wednesday night, January 29th. I did order the multi function gate so hoping that doesn't slow me down too much. Haven't heard from the dealer if there is a VIN as of yet but will check in next week.