Yikes. Won’t be going there for service
[QUOTE="kevinssaco, post: 116382, member: 7955"
People suck! Integrity is what happens when nobody is looking right? I have a good one for you. I brought my truck to my local dealership for the car wash stalling issue and picked up my truck looking like this! They neglected to tell me this happened and didn't see it until I got home. I went straight back to the service counter and thought I'd be compensated with their insurance information. Instead they looked at the security cameras where I was parked and low and behold the camera goes dead through an hour in question! They claim it was already there. I'm beside myself because I admire my truck from that angle upon approach at home and at work and it wasn't there before I dropped it off at this dealer! Be warned Colonial Dodge, Ram in Hudson, MA is denying wrongdoing and my insurance company is going to try to investigate and I'm filing a police report today!
[/QUOTE]
I am feeling fortunate today after reading about your incident. I took my truck to the Dealership today to have the rear window replaced because the casing was cracked and water was leaking down the inside back wall of the cab. The Dealership called this afternoon to tell me the back window replacement went well, BUT during the removal and installation of the back seats, they folded down the rear seat behind the driver's seat and the trim molding cut the seat leather. I asked them to send me a picture of the damage, and after seeing the tear, I realized that I probably would have never noticed it or it could have been easily covered up. They are overniting a new seat back to repair the damage and hope to have my truck back to me by Friday. That's INTEGRITY, plus they put me in a '18 Challenger as a loaner, however, I like my truck more.