New Truck in Shop

[barrak]

Just an update - regained my faith in the truck. I finally got it back fixed from the dealer and took it on a 3 hour trip up to Lake George... no issues! Still don't know what the issue was because my advisor wasn't there when I picked it up.

Sent from my SM-S906U using Tapatalk

Glad it was finally fixed, and really curious to know the details of the shifter fix.

My Tazer equipped truck triggered a hijack mode once (user error) and locked up the shifter in D. One of the messages that came up included the need to service the drive system and the shifter (don't recall the exact wording).

Tazer had a reboot sequence option which cleared all error messages and freed the shifter.

Would've been nice if your service manager shared what they tried (and didn't work) as well, but it seems they were tight lipped during this lengthy ordeal.

 

[lewkas]

Glad it was finally fixed, and really curious to know the details of the shifter fix.

My Tazer equipped truck triggered a hijack mode once (user error) and locked up the shifter in D. One of the messages that came up included the need to service the drive system and the shifter (don't recall the exact wording).

Tazer had a reboot sequence option which cleared all error messages and freed the shifter.

Would've been nice if your service manager shared what they tried (and didn't work) as well, but it seems they were tight lipped during this lengthy ordeal.

Finally got them to produce an invoice. They claim they could not duplicate the Service Shifter issue... so the only thing they repaired was wiring to the PTS module... which fixed the Park Sense issue. So either they repaired the Service Shifter issue and didn't report it, or the PTS module somehow corrected the Service Shifter issue also. Anyway, 0 issues since getting it back.

 

[barrak]

Finally got them to produce an invoice. They claim they could not duplicate the Service Shifter issue... so the only thing they repaired was wiring to the PTS module... which fixed the Park Sense issue. So either they repaired the Service Shifter issue and didn't report it, or the PTS module somehow corrected the Service Shifter issue also. Anyway, 0 issues since getting it back.

Thanks for reporting back. They might have reflashed some control modules and got rid of whatever software gremlins were there.

 

[frisby5]

Finally got them to produce an invoice. They claim they could not duplicate the Service Shifter issue... so the only thing they repaired was wiring to the PTS module... which fixed the Park Sense issue. So either they repaired the Service Shifter issue and didn't report it, or the PTS module somehow corrected the Service Shifter issue also. Anyway, 0 issues since getting it back.

How are you liking the truck ? And what options do you have ?

 

[Chris3058]

Feel your pain man. Trust me. Week so far for me. Luckily I got a bare bones ram classic rental with the 3.6 LMFAO

 

[6of36]

View attachment 162133
Feel your pain man. Trust me. Week so far for me. Luckily I got a bare bones ram classic rental with the 3.6 LMFAO

I hope he read proper towing procedure. Off hand I don't remember them, but they are very specific. Flat beds are recommended.

 

[Chris3058]

I hope he read proper towing procedure. Off hand I don't remember them, but they are very specific. Flat beds are

Oh yeah. Transfer case was in neutral / manually disconnected. He knew right where to go.

 

[HSKR R/T]

View attachment 162133
Feel your pain man. Trust me. Week so far for me. Luckily I got a bare bones ram classic rental with the 3.6 LMFAO

I would have specified a flatbed for the tow

 

[lewkas]

How are you liking the truck ? And what options do you have ?

Absolutely love it. It's a 23 Bighorn 5.7 eTorque, bright white Night Edition, level 2 package with panoramic sunroof. By far the nicest truck I've owned.

 

[lewkas]

Feel your pain man. Trust me. Week so far for me. Luckily I got a bare bones ram classic rental with the 3.6 LMFAO

Yep they basically gave me the same type of rental. It was better than a Corolla but not what I was looking forward to driving in my first month of ownership. That's a real nice looking ttruck. The tires look great on it

 

[Chris3058]

Thanks man. It’s a rebel but now was told today no ETA on parts for it - all on back order so I’m in a rental long term for now. Not great but hey. At least I’m in a rental.

 

[Chris3058]

HS - yeah. I told them but they sent this guy….

I would have specified a flatbed for the tow

yeah man. I asked for one - FCA roadside sent it….sigh.