Navigation malfunction?

[Bidger]

Yes, you can. Also let me know and I will escalate your case to a Uconnect Specialist.

Alison
RamCares

I have an appointment on December 9, 2019 - Elko Motors

 

[RamCares]

I have an appointment on December 9, 2019 - Elko Motors

Thank you for this! I've updated your case and escalated it to a Uconnect specialist. Please feel free to reach out if you have any questions between now and your appointment time.

Alison
RamCares

 

[Bidger]

Thank you for this! I've updated your case and escalated it to a Uconnect specialist. Please feel free to reach out if you have any questions between now and your appointment time.

Alison
RamCares

Thank you!

 

[768mph]

Was there any update on this remedy?

My 2019 Ram BH Sport is now experiencing this issue.

Navigation arrow states current position is 90 miles from current location and doesn’t move.

Unplugged battery for 30 min, a couple sleep cycles and no fix

Reset to factory settings and no fix.

Trip the to dealer it is.


Sent from my iPhone using Tapatalk

 

[RamCares]

Was there any update on this remedy?

My 2019 Ram BH Sport is now experiencing this issue.

Navigation arrow states current position is 90 miles from current location and doesn’t move.

Unplugged battery for 30 min, a couple sleep cycles and no fix

Reset to factory settings and no fix.

Trip the to dealer it is.


Sent from my iPhone using Tapatalk

We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
RamCares

 

[768mph]

We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
RamCares

Alison

Sent a PM. Thanks


Sent from my iPhone using Tapatalk

 

[OldMarine]

actually...the GPS was programmed for the year 2025, so it was correct, you will be in Mexico then.

 

[flynfish]

The other day our radio and satellite just stopped working. It was this way after multiple shut offs and starts. I could turn the volume knob and nothing would happen.

Went out to dinner and when we got back it was working again... very concerning.




Sent from my iPhone using Tapatalk Pro

 

[RamCares]

The other day our radio and satellite just stopped working. It was this way after multiple shut offs and starts. I could turn the volume knob and nothing would happen.

Went out to dinner and when we got back it was working again... very concerning.




Sent from my iPhone using Tapatalk Pro

We understand why this may be concerning. We suggest having your dealer inspect this concern if you have not done so already. We are also available via private message if you would like any additional assistance during that process.

Alison
RamCares

 

[Jako]

This was posted on another thread but I figure it belongs here also.
Nav 8" screen couldn't find Clifton Park, NY and than totally crapped out on me. Did come back but lost ALL my locations for the the last year and a half. When Nav came back lost my back up camera, (not the first time) which came back the next day (again not the first time) but not my Nav entrees. $800 shot for this option. No faith in this Nav and I carry my motorcycle Garmin as my insurance.
Don't see much help from the dealer unless it is happening at the dealer and probably will rectify itself by the time they get to it.
On top of this latest issue is the fact that the Ram's Nav puts me on local streets when the highway is the better course and I do have all the appropriate boxes checked (numerous times reviewed).
Glad I have the lifetime warranty unless, I guess, it gets passed to Uconnect. Time will tell.

 

[RamCares]

This was posted on another thread but I figure it belongs here also.
Nav 8" screen couldn't find Clifton Park, NY and than totally crapped out on me. Did come back but lost ALL my locations for the the last year and a half. When Nav came back lost my back up camera, (not the first time) which came back the next day (again not the first time) but not my Nav entrees. $800 shot for this option. No faith in this Nav and I carry my motorcycle Garmin as my insurance.
Don't see much help from the dealer unless it is happening at the dealer and probably will rectify itself by the time they get to it.
On top of this latest issue is the fact that the Ram's Nav puts me on local streets when the highway is the better course and I do have all the appropriate boxes checked (numerous times reviewed).
Glad I have the lifetime warranty unless, I guess, it gets passed to Uconnect. Time will tell.

We're sorry to hear that you are experiencing this concern. If you would like any additional assistance, our team is always available via private message!

Alison
RamCares