I finally got to go through the Mark Dodge experience and am overall pleased with how everything went. Big thanks to @AnthonyRI and his team for putting everything together!
5thGenRams Forums
Register a free account today to become a member! Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox!
My Experience With Mark Dodge...
- Thread starter RAMTEXAS
- Start date
wvinson
Ram Guru
They're fantastic and unlike any other dealer I've been to. Well worth the drive from GA.
Anthony is a prince of a guy, his boss Aaron the GM is even nicer and more focused on amazingly fair and transparent treatment of customers! It's the culture of MD, whereas most dealers overtly try to screw the customer.. I was in the business so I know.
Good to hear. My experience with them was fantastic as well.
wvinson
Ram Guru
Yes 100% -- if only they owned more brands!!
UPDATE*
My truck had some quality defects since the day I picked up. I am in the process of seeking amends from the MD team but it hasn't been too smooth as I had hoped for. Fingers crossed that I will see forward progress this week.
My truck had some quality defects since the day I picked up. I am in the process of seeking amends from the MD team but it hasn't been too smooth as I had hoped for. Fingers crossed that I will see forward progress this week.
I had a couple of issues myself after my truck arrived. They jumped on it and paid to have them fixed. I was very satisfied with their customer service. I’m sure they will work with you to get the issues resolved promptly.
I hope so too. I hate places that turn and burn people. It's a poor behavior in the long run.
Ram1500OwnerMaybe
Well-Known Member
What were the updates and out of curiosity, are you having to take the truck but there to get the issues resolved?
The headliner has blemishes and passenger front seat cover has defect. Both which should’ve been spotted by dealership team before sending off to the customer but obviously that didn’t happen.
MD representative said to get in touch with my local dealership and that both would correspond to one another. However it’s not going smoothly as I had hoped for.
