I ordered a 2022 2500 crew cab with a Cummins on 8/10 and It is stuck in El Mirage Rail Yard/Phoenix because of missing keys. Has anyone heard of this problem ... supposedly 27 rail cars have cars with missing keys.
Spud
Spud
They don't send the keys IN the cars I would think. but, whatever.You'd think they would send a tech and start programming keys. Keys go missing all the time and they don't just forget about the vehicles. Sounds like a story to me.
Supposedly it was a factory issue.... I have also heard theft upon delivery.They don't send the keys IN the cars I would think. but, whatever.
I insisted they start making new emergency keys since they have the vin. But they said it was a Stellantis problem and Stellantis had to replace the fob. Its bee sitting in the yard for a month now..... I get a unload date which they never keep and have pushed the dates out three times now.... It does make one wonder but the dealership and I have the same motivation... get the car to the dealership and then off the lot!You'd think they would send a tech and start programming keys. Keys go missing all the time and they don't just forget about the vehicles. Sounds like a story to me.
I ordered mine on 8/1, it just left mexico... hoping I don't have that issue when it gets to the mpls. Railyard. Maybe I'll get it 7 months after the order was accepted.I ordered a 2022 2500 crew cab with a Cummins on 8/10 and It is stuck in El Mirage Rail Yard/Phoenix because of missing keys. Has anyone heard of this problem ... supposedly 27 rail cars have cars with missing keys.
Spud
Found them. They were in the wife's purse.Welcome.. hope they find those keys soon!
I too placed an order for a 2022 Cummins 2500 months ago on 9/16. It arrived in el mirage on 12/26 but the delivery date has been pushed back 3 times since then. My dealer sent me a screenshot with their info just saying “bad rail car”… not sure what that means but they keep insisting that the truck will be unloaded from the train soon and on the way to the dealership.I ordered a 2022 2500 crew cab with a Cummins on 8/10 and It is stuck in El Mirage Rail Yard/Phoenix because of missing keys. Has anyone heard of this problem ... supposedly 27 rail cars have cars with missing keys.
Spud
Thank You!! Have you finally gotten your truck?I too placed an order for a 2022 Cummins 2500 months ago on 9/16. It arrived in el mirage on 12/26 but the delivery date has been pushed back 3 times since then. My dealer sent me a screenshot with their info just saying “bad rail car”… not sure what that means but they keep insisting that the truck will be unloaded from the train soon and on the way to the dealership.
Anyone please let me know if you have heard of anything else going on as to why these delays are happening. The key theory makes more sense to me than a bad rail car…