2020 Ram 1500 Limited gas. 9,485 miles. About a week ago my Malfunction Indicator Light (MIS) This is the engine icon light in yellow on dash. The light stayed illuminated so I called and made an appointment with my dealer. The light stayed on for several days and of course the morning I left to go to my appointment, the light went out. I had no driving issues or strange noises and oil level was fine. The only thing I noticed was that the remote start would start the vehicle via remote or Uconnect but shut off after about 3 seconds. I presume this is because there’s a warming light on so for safety it won’t allow you to remote start.
I had my dealer read the error code and it stated code P1524. Code states incorrect oil. The tech checked oil level and it was good. Tech made the following notes on repair order: Tech noted customer brought own oil in for last oil change. Advise correct oil and type must be followed. My first oil change was completed at 5,000 miles and I know have 9,485 miles on truck. The service manager asked what oil I brought in and I told him Amsoil Signsture Series 5w-20 Synthetic motor oil. He said I need to make sure I put the correct oil in but didn’t suggest what kind or that I needed to remove the existing oil. I told him I didn’t understand how the oil could be the problem as Amsoil meets or exceeds the Dodge specifications in the owners manual. I made sure of that before putting it in. The service writer said he’s seen this before on another dodge truck that used Amsoil as well.
I left the dealership and had lunch. Came back out to my truck and pulled away and the light came on again. Called the dealership and they said I can’t get in until Monday and today is Thursday. I told the dealership that I wasn’t happy with them stating on the work order that I used the incorrect oil in my vehicle. This could obviously have warranty implications later on if I have an issue and they say we’re not covering your repairs because we see you used the wrong oil. When I googled that specific code all I can find is a possible throttle position sensor or oil sensor. I’m going to take the truck to a different dealer on Monday and get a second opinion. Anyone have any suggestions?
I had my dealer read the error code and it stated code P1524. Code states incorrect oil. The tech checked oil level and it was good. Tech made the following notes on repair order: Tech noted customer brought own oil in for last oil change. Advise correct oil and type must be followed. My first oil change was completed at 5,000 miles and I know have 9,485 miles on truck. The service manager asked what oil I brought in and I told him Amsoil Signsture Series 5w-20 Synthetic motor oil. He said I need to make sure I put the correct oil in but didn’t suggest what kind or that I needed to remove the existing oil. I told him I didn’t understand how the oil could be the problem as Amsoil meets or exceeds the Dodge specifications in the owners manual. I made sure of that before putting it in. The service writer said he’s seen this before on another dodge truck that used Amsoil as well.
I left the dealership and had lunch. Came back out to my truck and pulled away and the light came on again. Called the dealership and they said I can’t get in until Monday and today is Thursday. I told the dealership that I wasn’t happy with them stating on the work order that I used the incorrect oil in my vehicle. This could obviously have warranty implications later on if I have an issue and they say we’re not covering your repairs because we see you used the wrong oil. When I googled that specific code all I can find is a possible throttle position sensor or oil sensor. I’m going to take the truck to a different dealer on Monday and get a second opinion. Anyone have any suggestions?