Went to the dealer today to get my lease end payout info. Sure enough they tried to tack on almost $600 in paperwork fees for doc processing, title, online fees, etc.
I asked why they are charging that when they told me prior there were no fees. They said everyone pays this.
I asked why as I paid it on the front end as well as the vehicle is already registered to me.
After a back and forth I said I will just go to Chrysler Capital direct. They said I cannot do that and challenged me to try.
I already called them and have the payoff, just not the taxes and title transfer fees quoted.
Seems no other credit union has a problem with this than my bank, hence I will not be using them or the dealer due to the hassle.
