Can't say enough good things about Criswell. I dealt with Kathryn Bitter and she was fantastic.
My msrp was 59K and I got the truck for 46K.
Kathryn and the finance manager are originally from Long Island. The building there in is brand new and facilities are really nice ( wish they were closer). They have a custom shop they deal with for lifts, aftermarket wheels and tires. They have more than one location and had 2020 vehicles in stock, not in transit like Long Island.
I got top dollar for my trade in, no hassles exactly what they told me. I was in and out and while I was there two couples from Long Island were there also purchasing vehicles.
I plan on making another trip there in April to trade in my sons Jeep Wrangler. Once you get to Maryland/Virginia and further south the buying experience is so much better then New York.