Issues with 1500 Ram

[Vish]

Bought a new 1500 Ram two weeks ago and drove it for less than 300 miles. The check engine light came on and the truck stalled out after this. It has been over a week sitting at the dealership in their service department for about 10 days now.
What I am hearing is that there were numerous codes thrown. Dealership reprogrammed the computer. Now I am hearing that the catalytic converter is burnt and that the #6 piston was not firing.
Imagine buying a vehicle that can't even drive 300 miles. SMH. This was a very regretted decision to purchase this vehicle. I am waiting to see what is going to happen and how long it takes to get resolved.

 

[RamCares]

Hi @Vish,

We are sorry to hear this has been your experience. We would like to look into this for you. If your vehicle is still at the dealership, please private message us with these details. Thank you.

Gia
Ram Cares

 

[Vish]

Please find attached the timeline for the issues.
The vehicle is still at the Dealership
Mark Dodge Chrysler Jeep Ram

Hi @Vish,

We are sorry to hear this has been your experience. We would like to look into this for you. If your vehicle is still at the dealership, please private message us with these details. Thank you.

Gia
Ram Cares

3777 Gerstner Memorial Blvd, Lake Charles, LA 70607

 

[RAL]

I don’t question that any car can have issues, but is it easier to come post on the internet or would it be better and perhaps more productive to ask the dealer to provide a loaner while the issue is resolved. A big dealer like Mark Dodge doesn’t have service loaners? If you have the loaner this is an annoyance but nothing more and if you don’t like the truck after a year or two than trade it and move on.