We should all be careful with our comments in this thread. The OP asked a very specific question and the answers that were directed to that question were clear, it is useful for towing.
Unless you have spent 3 years of, dozens of phone calls to FCA, dozens of trips to the dealer at 7am with a disabled truck in a lineup of 20 other disabled trucks in the freezing cold, numerous complaints to every government agency and having to consult a lawyer... you should keep your opinion to yourself. Until you've lived in those shoes, you can't imagine the frustrations and emotions.
So have some sympathy and class when choosing your response to some poor s-o-b that tries to raise a red flag about something they experienced in relation to the original question.
And for the record, anyone that knows these unicorn techs that have worked at FCA dealerships for dozens of years and have never heard of or only seen a handful of issues... you sound like a 5 year old repeating incorrect rumors you heard your dad talking about at the dinner table.
Let's all do a "quick head shake" and get our heads back into helpful and kind mode.