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I love my new Ram except for the leaking sunroof....

TnRam2028

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Hey everyone,

I recently made the switch to a 2019 1500 Limited after always being a Jeep guy. So far, I love the new truck and don't miss my Jeep too much except for one minor detail. I've had my center console flooded twice in the first 4 weeks I've owned the truck due to a major leak in the panoramic sunroof. The truck is back at the dealer for the second time for the problem. The first time, they cleaned out the drains and reseated one of the drain hose grommets on the back wall of the cab. I was leak free for about a week (there were 1 or 2 good hard rains in that time). Then yesterday, it leaked again during an afternoon storm.

Both times, the leak has come from the passenger side of the overhead console and dripped down into the center console on the floor. It's not been a few drops but a significant amount of water. The local dealer is saying they've not encounter this problem with any other new trucks. I intend to do some searching around on here and other forums for similar cases but if anyone if familiar with the problem or any posts on here then I'd appreciate a message.

Thanks everyone, I'm trying to stay optimistic that the dealer can get this issue resolved and I can get back to enjoying the new truck because it is a fantastic truck otherwise...

JS
 

RamCares

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Hey everyone,

I recently made the switch to a 2019 1500 Limited after always being a Jeep guy. So far, I love the new truck and don't miss my Jeep too much except for one minor detail. I've had my center console flooded twice in the first 4 weeks I've owned the truck due to a major leak in the panoramic sunroof. The truck is back at the dealer for the second time for the problem. The first time, they cleaned out the drains and reseated one of the drain hose grommets on the back wall of the cab. I was leak free for about a week (there were 1 or 2 good hard rains in that time). Then yesterday, it leaked again during an afternoon storm.

Both times, the leak has come from the passenger side of the overhead console and dripped down into the center console on the floor. It's not been a few drops but a significant amount of water. The local dealer is saying they've not encounter this problem with any other new trucks. I intend to do some searching around on here and other forums for similar cases but if anyone if familiar with the problem or any posts on here then I'd appreciate a message.

Thanks everyone, I'm trying to stay optimistic that the dealer can get this issue resolved and I can get back to enjoying the new truck because it is a fantastic truck otherwise...

JS

Hi JS,
We're sorry to hear about your experience with your new Ram. If you would like any additional assistance while working with your dealer to address this, please send our team a private message!
Alex
Ram Social Care Specialist
 

Diamondback

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There are 4 drains (2 rear / 2 front) .. make sure they check the fronts as well
 

PorBoy

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My first one leaked like that, and the second one without a panoramic roof leaked from the rear window so I feel your pain OP.
 

TnRam2028

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Hi JS,
We're sorry to hear about your experience with your new Ram. If you would like any additional assistance while working with your dealer to address this, please send our team a private message!
Alex
Ram Social Care Specialist
PM sent, awaiting your response.

Thanks
 

cra1g

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This guy posted a video of a leak that sounds like yours, but he doesn't have a sunroof, so it must have been through the windshield.
 

chithead

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Welcome to 5thGenRams!!! Hope they get this issue resolved for you fairly quickly. They are wonderful trucks!!!
 

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