jefferyrw
Active Member
I had the most remarkable experience yesterday...Got a call from my Ram dealer regarding a special order item that came in for my truck. I had no idea that I had a special order. It turns out that the service manager saw a scuff mark on the driver's side door panel when he checked my truck in so he ordered a new panel. In the mean time the detail department were able to buff the scuff out and I can not see anything, even under close inspection. Since they have the part and can't send it back, they want to put it in, which is fine with me. I was just very impressed with their proactive approach.
This certainly validates our choice of which dealer to work with when we decided to order the truck. I will certainly go to Albany CDJR in Albany, OR for future automobile purchases.
I should also add that the process of ordering the truck and taking final delivery went very smoothly from start to finish. Our sales guy kept us informed of the order status and has checked in with us several times to see if we needed anything. This has been the best vehicle buying experience that I have had.
This certainly validates our choice of which dealer to work with when we decided to order the truck. I will certainly go to Albany CDJR in Albany, OR for future automobile purchases.
I should also add that the process of ordering the truck and taking final delivery went very smoothly from start to finish. Our sales guy kept us informed of the order status and has checked in with us several times to see if we needed anything. This has been the best vehicle buying experience that I have had.
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