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Front Door hitting fender

KJRam

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Picked it up last night and at the hotel noticed the passenger front door made a noise.

Am I the first to have the pleasure of the front passenger door being unable to clear the fender? It rubs. I assume after I have the dealer take a look it will be the front fender and/or door that needs an adjustment and the door will probably need to be painted. I see the gap on the hood/fender on passenger side is different then the driver side. I notified the dealer I bought the vehicle from (out of state) but their body shop is only Monday or Friday. They documented the issue as a service concern but I am going to have to try to get it taken care of locally.

Also had one sunroof grommet not installed correctly that they did fix.
 

RamCares

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Picked it up last night and at the hotel noticed the passenger front door made a noise.

Am I the first to have the pleasure of the front passenger door being unable to clear the fender? It rubs. I assume after I have the dealer take a look it will be the front fender and/or door that needs an adjustment and the door will probably need to be painted. I see the gap on the hood/fender on passenger side is different then the driver side. I notified the dealer I bought the vehicle from (out of state) but their body shop is only Monday or Friday. They documented the issue as a service concern but I am going to have to try to get it taken care of locally.

Also had one sunroof grommet not installed correctly that they did fix.

Hi KJRam,
Congrats on your new truck! We are very sorry that you are experiencing this with your brand new truck. Please let us know if you would like any assistance once you are able to have a dealer look into this. Just send us a private message and we'll be happy to help!
Lydia
Ram Social Care Specialist
 

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