I dont even know where to start.... list of issues since i bought this truck in Sept of 19.
Tailgate wouldnt open after bed liner they installed....took 8 hours to fix and a day our of work. Was just a wire that got disconnected.
Driver side door would randomly lock me out and i couldnt open it manually or automatically, had to climb into passenger side. this was in an out of shop multiple times and days lost from work. While it was at the dealership getting worked on, someone did not put the emergency brake on a jeep uphill and it backed down into my truck and they had to replace the bumper.....i think that took at least a week or more. SMDH
Sun visor snapped......should have taken an hour or two but dealer had to order part. In the shop for at least two days.
Squeaky brakes since i have owned it and when it was in the shop for two days or more they only partly fixed it because it still squeaks just not as bad. I think they only replaced pads not rotors. Still to this day squeaks.
Side mirror motor on driver side stopped working and had to get that replaced....multiple days out.
Tailgate still wont open easily, have to fiddle with it. PITA.
There is a horrible whistle when windy and going fast. So annoying but what can you do?
And the last and final straw... it is now in the shop for at least week because there is a leak in the headliner in the windshield somewhere. They had to take the windshield out and they have to order a new headliner because the old one has water stains. They have to order the headliner.
I know there are more issues but I just cant remember them all.
Meanwhile they have me in a stupid soccer mom minivan rental car....i should have at least got another truck. Its like insult to injury. I am just at my wits end. Im sure someone from RAM care will reach out and we will talk, but barring giving me a new (er) truck....I will probably try to off load it. Just way too much of my time has been spent dropping off and picking up this truck from dealerships. Its so ridiculous, i tell the dealer my problem, they have it all day to figure out the same thing i told them , they dont fix it because they have to order the part and then i have to bring it back in to fix it when the part comes in. Every time its at least 2 days with out the truck minimum. Sucks to because i want to love this truck, has some great features. The other problem is none of this stuff is mechanical or engine related....its all stupid sh#t that sometimes is hard to diagnose because the shop cant replicate the issue. My bad for buying a new model year truck. I just think i got a bad one and had some bad luck. Conservative estimate...this truck has been in the shop at least 30 days since I have owned it and I have lost many hours of work and had to take Uber to work sometimes or take vacation time.
What would you do?
Tailgate wouldnt open after bed liner they installed....took 8 hours to fix and a day our of work. Was just a wire that got disconnected.
Driver side door would randomly lock me out and i couldnt open it manually or automatically, had to climb into passenger side. this was in an out of shop multiple times and days lost from work. While it was at the dealership getting worked on, someone did not put the emergency brake on a jeep uphill and it backed down into my truck and they had to replace the bumper.....i think that took at least a week or more. SMDH
Sun visor snapped......should have taken an hour or two but dealer had to order part. In the shop for at least two days.
Squeaky brakes since i have owned it and when it was in the shop for two days or more they only partly fixed it because it still squeaks just not as bad. I think they only replaced pads not rotors. Still to this day squeaks.
Side mirror motor on driver side stopped working and had to get that replaced....multiple days out.
Tailgate still wont open easily, have to fiddle with it. PITA.
There is a horrible whistle when windy and going fast. So annoying but what can you do?
And the last and final straw... it is now in the shop for at least week because there is a leak in the headliner in the windshield somewhere. They had to take the windshield out and they have to order a new headliner because the old one has water stains. They have to order the headliner.
I know there are more issues but I just cant remember them all.
Meanwhile they have me in a stupid soccer mom minivan rental car....i should have at least got another truck. Its like insult to injury. I am just at my wits end. Im sure someone from RAM care will reach out and we will talk, but barring giving me a new (er) truck....I will probably try to off load it. Just way too much of my time has been spent dropping off and picking up this truck from dealerships. Its so ridiculous, i tell the dealer my problem, they have it all day to figure out the same thing i told them , they dont fix it because they have to order the part and then i have to bring it back in to fix it when the part comes in. Every time its at least 2 days with out the truck minimum. Sucks to because i want to love this truck, has some great features. The other problem is none of this stuff is mechanical or engine related....its all stupid sh#t that sometimes is hard to diagnose because the shop cant replicate the issue. My bad for buying a new model year truck. I just think i got a bad one and had some bad luck. Conservative estimate...this truck has been in the shop at least 30 days since I have owned it and I have lost many hours of work and had to take Uber to work sometimes or take vacation time.
What would you do?
