FCA Just CANCELLED my order.

[Royal]

Just got a call from the dealership 2 weeks after ordering. Ram have cancelled my order as they have decided they will not be making any more 2019s. Called FCA RAM, actually spoke to the guy whom I had called 3 weeks prior BEFORE placing the order (who said all ok) and he confirmed they will not be making any more. Will either have to take something off a lot that isn’t specced to my taste or wait until end of September to place a 2020 order; who knows what the incentives will be then ?! F’nCAnts.

 

[riccnick]

You should be able to order a 2020 truck long before September, they'll be hitting the lots before that. If they're stopping 2019 production soon (hence why they cancelled the order) you should be able to order a 2020 either now or very soon. And just like your 2019 order, you'll have the option of using the incentives locked in at the time of order, or the ones available at the time of delivery. I know it's probably a bit of a pain, but it doesn't seem like that drastic of a situation... Maybe I'm missing something.

Just re-do the order with your dealership, or find one on a lot somewhere and make them bring it in.

Anything specific you had to order for instead of doing a lot search?

Welcome to the forums

 

[Cattail cruncher]

That sucks...

 

[cipherbreak]

My dealer also said new orders are expected to open in September. I went with a 2019 though because the incentives for June were outstanding.

 

[Willwork4truck]

You're right, the incentives won’t likely be this good till, maybe June 2020. In that case, welcome to my world of 8-11% off instead of 25-30%, lol... Sorry yours was cancelled.
The bright side is that a lot of the early trucks had new model issues which should be resolved on the 2020’s. Maybe even the dreaded ac issue will have been taken care of. Maybe the 707 hp hemi variant will become an option for you... maybe they will reintroduce 3.55 gearing... maybe the payload will jump to 2000 pounds on all trim levels...
We can always dream!

 

[Helmetface]

Holy smokes...I just ordered mine last Monday........ I'm seriously going to raise hell if it gets cancelled.

 

[Diamondback]

I've been waiting for that same call myself .. I placed my order nearly 4 weeks ago (well TRIED to place the order .. they wouldn't offer the eTorque with the Pano-Roof so I said go ahead with Std Hemi I'll just supercharge it later). My signature has the dates of the actual order.

FCA gave me my "VIN" last Friday and my "D" date this Monday. FCA had replied to an email I sent out this week and they said it would start being built next week (July 4th week) as they had all the parts ready.

So it appears my updated order went thru 2 days after yours for the non-eTorque.
Maybe I'll get that same call next week.

Thank you for that post, @Royal

 

[Willwork4truck]

Sounds like DBack will get his, just barely. Right now I’d just 1 - look for the last great deal and/or 2 - wait to order a 20’ if you can’t find anything tomorrow. You literally have 1 day left!

 

[ppowell1983]

Just got a call from the dealership 2 weeks after ordering. Ram have cancelled my order as they have decided they will not be making any more 2019s. Called FCA RAM, actually spoke to the guy whom I had called 3 weeks prior BEFORE placing the order (who said all ok) and he confirmed they will not be making any more. Will either have to take something off a lot that isn’t specced to my taste or wait until end of September to place a 2020 order; who knows what the incentives will be then ?! F’nCAnts.

What is it that you want in your truck that you can’t find on the lot? I can’t imagine that there’s too many combos that are not on the dealer lot.


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[ForTehNguyen]

not sure why someone would order with the crazy deals going on now

 

[Nightmare90gt]

not sure why someone would order with the crazy deals going on now

Because there are trucks with options people don't want or configuration you just can't find easily.

 

[Helmetface]

What is it that you want in your truck that you can’t find on the lot? I can’t imagine that there’s too many combos that are not on the dealer lot.


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I personally could not find exactly what I wanted. I'm not the type of person to shell out $40-50k without getting exactly what I want. 'Merica!

Overall:
5.7 (non eTQ)
Crew, 6'4"
8.4" display
North Edition
LED all around
Pano

Really hoping my order doesn't get canceled. Going to track down my salesman later today and harass him till he breaks.

 

[Willwork4truck]

not sure why someone would order with the crazy deals going on now

I think an order still locks in the incentives at the time, however thats all a moot point now. Look at the latest “prices paid” page and you’ll see some really great savings, kills me to read them but I’m glad for everybody else!

 

[Royal]

You should be able to order a 2020 truck long before September, they'll be hitting the lots before that. If they're stopping 2019 production soon (hence why they cancelled the order) you should be able to order a 2020 either now or very soon. And just like your 2019 order, you'll have the option of using the incentives locked in at the time of order, or the ones available at the time of delivery. I know it's probably a bit of a pain, but it doesn't seem like that drastic of a situation... Maybe I'm missing something.

Just re-do the order with your dealership, or find one on a lot somewhere and make them bring it in.

Anything specific you had to order for instead of doing a lot search?

Welcome to the forums

Both the Dealership and Ram have stated that Sole Order Protection (honouring the deal) is only available for the same model year.

 

[Royal]

I've been waiting for that same call myself .. I placed my order nearly 4 weeks ago (well TRIED to place the order .. they wouldn't offer the eTorque with the Pano-Roof so I said go ahead with Std Hemi I'll just supercharge it later). My signature has the dates of the actual order.

FCA gave me my "VIN" last Friday and my "D" date this Monday. FCA had replied to an email I sent out this week and they said it would start being built next week (July 4th week) as they had all the parts ready.

So it appears my updated order went thru 2 days after yours for the non-eTorque.
Maybe I'll get that same call next week.

Thank you for that post, @Royal

If you’ve got a VIN, you’re safe. Enjoy!

 

[Royal]

not sure why someone would order with the crazy deals going on now

I got the deals and a discount, check the signature. I paid $39,600 US for a fully loaded Rebel (neggers air).

 

[Royal]

What is it that you want in your truck that you can’t find on the lot? I can’t imagine that there’s too many combos that are not on the dealer lot.


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I’m in Canukistan.

 

[Royal]

Dealership are now offering to take a vehicle from Quebec if they can get their hands on it. It’s missing a couple of things but they are items that can be dealer fitted.

Only downside, this vehicle has been in their lot since 08/2018. I’m guessing it may need some recall love...

 

[Royal]

You should be able to order a 2020 truck long before September, they'll be hitting the lots before that. If they're stopping 2019 production soon (hence why they cancelled the order) you should be able to order a 2020 either now or very soon. And just like your 2019 order, you'll have the option of using the incentives locked in at the time of order, or the ones available at the time of delivery. I know it's probably a bit of a pain, but it doesn't seem like that drastic of a situation... Maybe I'm missing something.

Just re-do the order with your dealership, or find one on a lot somewhere and make them bring it in.

Anything specific you had to order for instead of doing a lot search?

Welcome to the forums

Both FCA and Dealer told me no ordering of 2020 until September (unless you’re privy to info they aren’t ?).

I didn’t state it was a drastic situation, however the discount I achieved will not be possible until the same time next year, as someone already pointed out.

I’m fully aware this is a 1st World problem (well, 2nd World, I live in Canada) but posted my experience as a notification to other members and warning to those who may have ordered in the last few weeks.

 

[ppowell1983]

I personally could not find exactly what I wanted. I'm not the type of person to shell out $40-50k without getting exactly what I want. 'Merica!

Overall:
5.7 (non eTQ)
Crew, 6'4"
8.4" display
North Edition
LED all around
Pano

Really hoping my order doesn't get canceled. Going to track down my salesman later today and harass him till he breaks.

That’s cool, I have yet to see a crew with the 6.4 bed at any of my local dealers, I bet that’s hard to find.


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