Failed Update???

[Outlaw Pilot]

I have a '22 Limted and last weekend was notified of a Uconnect update. It says it completed but now when I press the vehicle button there's nothing on that page and when I press the Apps button it briefly shows a blank page before going back to the Home page. Is there a way I can either reset it or manually re-apply the update?

 

[cskindt]

I have a '22 Limted and last weekend was notified of a Uconnect update. It says it completed but now when I press the vehicle button there's nothing on that page and when I press the Apps button it briefly shows a blank page before going back to the Home page. Is there a way I can either reset it or manually re-apply the update?

start here in this thread
I had the same problem and this solved it.

 

[Outlaw Pilot]

I switched to another profile and that seemed to work. When I switch back, it's no good again so I guess the update corrupted my profile. I've created a new one and configured it but it won't delete Driver 1 profile, so I have my new one, my wife's uncorrupted one, and Driver 1 (that I can't get rid of).

Hmm

 

[Roman2179]

You can factory reset the radio. Not ideal but it's pretty well the only way to fix the "Driver 1" profile.

 

[Outlaw Pilot]

You can factory reset the radio. Not ideal but it's pretty well the only way to fix the "Driver 1" profile.

Ugh. I'm going to try to avoid that if I can. Seems like a pretty big way to fix a minor nuisance. But thanks.

 

[Darksteel165]

Ugh. I'm going to try to avoid that if I can. Seems like a pretty big way to fix a minor nuisance. But thanks.

Not going to be able to avoid it. I have had to factory reset after 2 prior updates. Luckily my ota updates never work so I didn't get this new one that brakes everything.
For whatever reason these trucks like getting factory reset after updates, pretty dumb.

 

[cskindt]

Ugh. I'm going to try to avoid that if I can. Seems like a pretty big way to fix a minor nuisance. But thanks.

I couldn't find a way to avoid it. I tried, but finally factory reset it last night to rid myself of the leftover profile.