Exploding panoramic sunroof

[bmad]

Was your sunroof tinted?

Nothing more than factory. I have added no extra to it.

 

[VectorZ]

I have been on dozens of car/truck forums for more than 20 years and I think I have seen this happen from time to time with every make.

 

[screamin chicken]

So I was driving to work this morning, about 50 mph, and out of nowhere there was a loud glass explosion. It scared the **** out of me. I pulled over to inspect my truck and the first half of the sunroof was shattered. Good thing I had the screen completely closed. But it’s a bummer, my limited just has 1000 miles on it. Drove it to the local dealership and was told it normally takes a day or two for Chrysler to respond on warranty.

Has this happened to anyone?

Now that makes me think twice about tinting mine, not saying yours is tinted...

 

[jimothy]

I should have either read this thread before ordering my truck, or not at all. Now I’m panoramic paranoid.

I did get my sunroof tinted, which makes me feel better. It won’t prevent breaking (and hopefully doesn’t contribute to it), but maybe would prevent glass hailing down on me if it does break.

I wonder if a film on the outside would offer protection against pebbles.

 

[Zig10]

I have been on dozens of car/truck forums for more than 20 years and I think I have seen this happen from time to time with every make.

I certainly saw the same story over on the Expedition boards... These giant sunroofs are just more trouble than they're worth.

 

[ekaz]

I've had the pano roofs on a few Jeeps since 2012 and never an issue with any of them. It sucks, but I don't think it's a common enough issue that would cause me to not get it.

 

[Diamondback]

Happened to me today on my 2021 Rebel that is 6 months old with 6000 miles. Its at the dealership. We will see what they say. I will say that if it is not covered by warranty then it will be the last Ram I ever buy.

Yours was the front .. there was a couple we had at the dealership where the trim was binding .. hopefully they replace it for you.

 

[Rambro1776]

This thread inspired me to ask my agent about adding glass coverage to my policy. Apparently state farm doesn't offer this and instead covers it under comprehensive coverage. I have a pretty high deductable though so I think I'm going to shop around to find someone that will write a separate policy just for the windshield and sunroof. I don't want to have to go out of pocket 2 to 3 times a year for windshields before insurance kicks in.

I have Safeco. They have excellent windshield coverage included. Replaced an entire windshield in my F150 after it cracked, no charge, no deductible, no rate increase. I get one repair a year without being charged.


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[User_3336]

I have Safeco. They have excellent windshield coverage included. Replaced an entire windshield in my F150 after it cracked, no charge, no deductible, no rate increase. I get one repair a year without being charged.


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Windshield vs a dual pane piece of glass covering the entire top of your vehicle = 2 different things.

 

[HastyRam]

So I was driving to work this morning, about 50 mph, and out of nowhere there was a loud glass explosion. It scared the **** out of me. I pulled over to inspect my truck and the first half of the sunroof was shattered. Good thing I had the screen completely closed. But it’s a bummer, my limited just has 1000 miles on it. Drove it to the local dealership and was told it normally takes a day or two for Chrysler to respond on warranty.

Has this happened to anyone?

I was driving to work this morning and had this very same thing happen to me. Bone stock truck and was going 60 mph, screen was closed as well. The volume of the explosion sound scared the crap out of me. Pulled over and was shocked to see all the glass looked as if it was pushed up out of the truck. I took the truck to the dealer and they claimed not under warranty due to time an milage (2 years old/30k miles). So I coughed up the money to order the part with COVID backorder. When getting home reviewed the warranty book and website fine print. Stated nothing about sunroof at all. I then called FCA customer care and they said I was correct and they will look into it. Basic warranty states only the windshield and rear glass are only not covered after 12 months/12k miles. A manager should be calling me back in the morning.

 

[Derek916]

I was driving to work this morning and had this very same thing happen to me. Bone stock truck and was going 60 mph, screen was closed as well. The volume of the explosion sound scared the crap out of me. Pulled over and was shocked to see all the glass looked as if it was pushed up out of the truck. I took the truck to the dealer and they claimed not under warranty due to time an milage (2 years old/30k miles). So I coughed up the money to order the part with COVID backorder. When getting home reviewed the warranty book and website fine print. Stated nothing about sunroof at all. I then called FCA customer care and they said I was correct and they will look into it. Basic warranty states only the windshield and rear glass are only not covered after 12 months/12k miles. A manager should be calling me back in the morning.

Did any glass get into your cab?

 

[Dewey]

Hate to hear this. It’s been my greatest fear ever since I ordered my pano. Good grief is that a lot of glass.

 

[Rick3478]

I've always been in the anti camp, but always assumed the glass was strong enough, so I guess this is one more reason to add to my list...

 

[Ros]

This is the reason my '21 doesn't have the pano. I had one on my 2012 Grand Cherokee and it exploded on me. Pulled out from a stop sign with absolutely nothing around and BOOOOOM. Scared the crap out of me and my daughter. Luckily I had the screen closed so no glass fell on us. The cool views are nice, but not worth it for me. I still get a twinge if I'm a passenger in a vehicle with one.

 

[wallyuwl]

Are these exploding in hot or cold climates? Wonder if it is a heat issue.

 

[Idahoktm]

Are these exploding in hot or cold climates? Wonder if it is a heat issue.

It's not. I've read about this issue for the last few years and it happens on cold and hot days.

I wouldn't sweat it. There are millions of Ram trucks that have panoramic sunroofs and just a very small fraction of owners have experienced this issue.

 

[VectorZ]

It's not. I've read about this issue for the last few years and it happens on cold and hot days.

I wouldn't sweat it. There are millions of Ram trucks that have panoramic sunroofs and just a very small fraction of owners have experienced this issue.

Over the past 20 years I've seen dozens of different types of vehicles where this happens. Scary for sure, but not limited to Rams.

 

[djevox]

It's not. I've read about this issue for the last few years and it happens on cold and hot days.

I wouldn't sweat it. There are millions of Ram trucks that have panoramic sunroofs and just a very small fraction of owners have experienced this issue.

That’s what I was thinking, too.

 

[HastyRam]

Did any glass get into your cab?

No the cover was closed, thankfully. I was just told today that they FCA won't cover it under warranty. Despite the warranty stating that only the windshield and rear glass are not covered (excluded after 12k/1yr). I have it in writing and will file a formal complaint to FCA. More to follow.

 

[HastyRam]

Are these exploding in hot or cold climates? Wonder if it is a heat issue.

Not that hot, it was around 70 degrees in the early morning at 6am