payd_in_full
Member
- Joined
- Aug 25, 2020
- Messages
- 16
- Reaction score
- 10
- Points
- 3
- Age
- 41
5.7 w/ E-torque
Currently my truck has about 3,000 miles on it and has been in service for about 2 months. Ever since new the truck has exhibited what I would call a belt system noise, something along the path of a belt or the belt itself. The noise comes in after a complete cold soak of the engine regardless of ambient temperature, although it seems to be louder and last a little longer the colder the ambient temperature is.
No drivability issues are present. After cold soak, when the engine is started, the engine goes through its initial high idle and gradually comes down to its resting rpm within about 30 seconds. At this point, I hear the noise that you should be able to hear in the attached videos links. After further run time the noise becomes so faint it is very hard to pick up on and if the engine is warm and you restart it, it is not audible.
It happens every single start after cold soak. Initial visit to the dealer, even after giving them all the info above, was that they didn't hear a noise at all. I advised them to leave the unit alone for the duration of the day and when I came to pick it up I would start it, knowing it would happen, to point it out.
This happened with a service advisor and a master tech present, when they heard it they both acknowledged the noise was abnormal and it needed to be addressed.
At that point, they already had my truck for a week and I needed it back so I took it and rescheduled.
Now next service visit, the service manager/director comes into play on my return visit and states they listened for the noise multiple times and heard nothing abnormal.
Again, I say don't start the truck for the duration of the day and I will point it out again.
He started it at 1pm without me and I was arriving at 4, the noise occurred but for a shorter duration of time. He told me it was acceptable and by the time we were done he stormed off in anger because he didn't have the patience to deal with me and my complaint.
Came up with a million different excuses as to why it was the way it was and all useless.
I still have no resolution, so I'm hoping someone hears "the noise" in my video links below:
First link the noise happens around 33 seconds
Video of noise link
2nd link its happening almost instantly based on when I started recording
2nd video
3rd link based on record time it comes in at about the 50 second mark
3rd video of noise.
I would call it a chirping sound.
Currently my truck has about 3,000 miles on it and has been in service for about 2 months. Ever since new the truck has exhibited what I would call a belt system noise, something along the path of a belt or the belt itself. The noise comes in after a complete cold soak of the engine regardless of ambient temperature, although it seems to be louder and last a little longer the colder the ambient temperature is.
No drivability issues are present. After cold soak, when the engine is started, the engine goes through its initial high idle and gradually comes down to its resting rpm within about 30 seconds. At this point, I hear the noise that you should be able to hear in the attached videos links. After further run time the noise becomes so faint it is very hard to pick up on and if the engine is warm and you restart it, it is not audible.
It happens every single start after cold soak. Initial visit to the dealer, even after giving them all the info above, was that they didn't hear a noise at all. I advised them to leave the unit alone for the duration of the day and when I came to pick it up I would start it, knowing it would happen, to point it out.
This happened with a service advisor and a master tech present, when they heard it they both acknowledged the noise was abnormal and it needed to be addressed.
At that point, they already had my truck for a week and I needed it back so I took it and rescheduled.
Now next service visit, the service manager/director comes into play on my return visit and states they listened for the noise multiple times and heard nothing abnormal.
Again, I say don't start the truck for the duration of the day and I will point it out again.
He started it at 1pm without me and I was arriving at 4, the noise occurred but for a shorter duration of time. He told me it was acceptable and by the time we were done he stormed off in anger because he didn't have the patience to deal with me and my complaint.
Came up with a million different excuses as to why it was the way it was and all useless.
I still have no resolution, so I'm hoping someone hears "the noise" in my video links below:
First link the noise happens around 33 seconds
Video of noise link
2nd link its happening almost instantly based on when I started recording
2nd video
3rd link based on record time it comes in at about the 50 second mark
3rd video of noise.
I would call it a chirping sound.