I gave a dealer $500 to order a truck. A few days later I found a dealer who gave me a much better deal so I ordered another.
I let the first dealer know I no longer needed the truck. It was never mentioned whether or not the $500 was refundable. I have asked for it back but they refuse to answer me. Voicemails, text messages, emails and all I’ve received is “you’ll have to call my manager”. Even the manager has been unresponsive.
I understand why they’d want to keep it but confused as to why they haven’t just told me no.
I know I’m not the only one to order multiple trucks based on the other threads I’ve read but what has been your experience in getting any down payment back? Trying to figure out if I should keep bugging them.
I let the first dealer know I no longer needed the truck. It was never mentioned whether or not the $500 was refundable. I have asked for it back but they refuse to answer me. Voicemails, text messages, emails and all I’ve received is “you’ll have to call my manager”. Even the manager has been unresponsive.
I understand why they’d want to keep it but confused as to why they haven’t just told me no.
I know I’m not the only one to order multiple trucks based on the other threads I’ve read but what has been your experience in getting any down payment back? Trying to figure out if I should keep bugging them.