Jennifromthadock
New Member
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- Apr 6, 2022
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Hi, super new here; but was Reading what you were writing about commercial haulers using straps and my truck has dents on the body a little itty-bitty ones one on the driver side just under the mirror and two itty-bitty ones on the passenger side just underneath the mirror which my first guess was it was strap down that’s a ratchet strap so your comment talking about the vehicle being strapped down what was it you were saying that indicated because I’m fairly certain that my truck was a buyback after 11,000 km in Pickering Ontario and that it was sold as new demo is what it said after 11,000 km that is a demo any longer and the sales lot guy told me it was a used vehicle with 11,000 km I just was so in love with the truck and the fact that I was able to buy it I didn’t really do my due diligence I guess but why should I as the consumer I have to be the one watching out and poking holes in whatever fraudulent story I’m being told I have a really bad feeling about this. I’m having multiple issues and they’re all really really strange it’s just like a total lemon and I’m wondering why would somebody custom buy the truck because it’s got all the bells and whistle‘s and then give it up after 11,000 km and it was definitely strapped down for transport to British Columbia sorry I’m using voice to text no punctuation please forgive me. I have this awful feeling that this is what happened to me and I’m going in next week to talk with the service manager and find out exactly what’s going on because I dropped a lot of money on this vehicle and it isn’t right it isn’t even close to right.Yes I can confirm that you are correct, they can not legally sell it as new if it has been titled to a buyer before. If it stays in the name of the dealership and is used as a loaner, or promo vehicle then it can be sold as new. I don't really like it and it seems a bit shady since they're not really "new" but legally it is. This practice is common, as is the mileage you had when you bought it. It's also not uncommon for them to have a few minor signs of wear when they're sold like that because the people using them typically don't care to be careful with them since it's not their truck.
Here's a trade secret for you since we're on the topic of damage and things they can/can't do. Vehicles damaged prior to sale in the dealership lot (which happens A LOT) aren't documented as crashed or damaged. For example someone backs out of a parking space and caves in a fender on a new car. The dealership will have the repair made (typically by their own shop) and it goes unreported. It's not required to be so there's really no reason to. That's why you'll see new vehicles with overspray on areas that won't typically have it. Everything is still covered under the factory warranty, including the repair, so it's not something people ever really find out about or think to ask.
Trade secret number two. Check the underside of every new car/truck you buy. Some commercial carriers will put straps/chains in areas that may inadvertently contact stuff that can be bent. Typically not major issues, but look for little things like bent heat shields, tweaked exhaust pipe or other similar issues. Not major concerns and the dealer will fix it before you take delivery if you see it and call it out. Some will even fix it after you take delivery if you notice it soon enough and it's evident you didn't cause the damage.
Thanks in advance