Digital Key setup 2025 Laramie

[jonusko]

I received a response from Ram Connect about the Vehicle Health Reports. Apparently they only update once a month. This was news to me, as it used to update all the time.

At first, mine was updating quite frequently. In the past few months, it could go 7 to 10 days between updates. It now just went 31 days and finally updated. The truck is almost one year old. If this is by design, it should have been documented.

 

[brecatto]

At first, mine was updating quite frequently. In the past few months, it could go 7 to 10 days between updates. It now just went 31 days and finally updated. The truck is almost one year old. If this is by design, it should have been documented.

I think that is the key point there, Ram has not provided documentation on how everything is supposed to work/update. There really isn’t a reason that it couldn’t update realtime or at least every time you drive. My wife’s Hyundai Palisade stays updated every time you open the app, not to mention the far superior features available in the app.

 

[Ramboy13]

I think that is the key point there, Ram has not provided documentation on how everything is supposed to work/update. There really isn’t a reason that it couldn’t update realtime or at least every time you drive. My wife’s Hyundai Palisade stays updated every time you open the app, not to mention the far superior features available in the app.

^^^THIS^^^
The double-talk and flat out lies are just getting old. Why not document what you're selling, and let us decide if we want to pay for it. I'm talking whether it's "free" as part of a crazy expensive truck, or if it's a subscription.

 

[brecatto]

^^^THIS^^^
The double-talk and flat out lies are just getting old. Why not document what you're selling, and let us decide if we want to pay for it. I'm talking whether it's "free" as part of a crazy expensive truck, or if it's a subscription.

It makes it that much worse that we pay for these features and they do not work as they should. I have spent countless hours between my current 2025 and previous 2021 Rams sorting out issues with the Uconnect system. Currently I have a ticket open since July with nothing positive coming out of it. I get weekly calls checking in but that is about it.