I had no discussion on the type of oil that would be used for the first oil change. That oil change was in lieu of a refund from over paying on the registration. I searched out the mechanic (Derek) to tip him and I had a discussion over the oil where he said he used PUP, the filter was tough to get off and and it required a lot of clean up, very happy with Derek. The next oil change I requested Derek and was informed he left and again no discussion on the oil. From the discussion I had with Derek I was under the impression that the Ram used full synthetic from the factory and that is what the dealership uses. I explained this story to my mechanic and he was surprised to hear they put in conventional and thought it called for synthetic.
My first receipt showed a number and also had synthetic oil listed, second was just a number and I had to do an internet search to find that it was conventional Penzoil.
Growing up not poor but a little "financially strapped" taught me a lot - one was how to do an oil change and be a DIY. Being a DIY I also found a lot of "professionals" have a lower standard (good enough becomes the industry standard) than myself. I understand the professional is out to make a living so time is the equivalent to pay day. BUT the professional is the "knowledgeable" person so I felt I should have been asked by service as far as to the type of oil. No real harm done, lesson learned and I got to experience first hand "oil change is a PITA".
AND I get a
https://www.valvomax.com/ for Christmas for future changes.
Merry Christmas and Happy Holidays to all.