Thanks but I don't see anything regarding the windshield defrost problem.
I have dual climate and 12 inch screen. Build date late November 2018.I can't locate it myself now, either.
1 - Do you have dual climate or single?
2 - 12 inch screen or 8.4?
Either way, your local dealer will need to have hands-on your vehicle. I believe it was just a reflash if I remember correctly. I don't believe parts were ordered.
I have dual climate and 12 inch screen. Build date late November 2018.
Dual
12"
Jan 2019 build date