Dealership cracked my windshield

[ericd]

Hey everyone. My 2019 Limited was in service to fix the leaking third brake light and cracked window frame. At one point my rearview mirror came loose and when they took the plastic housing they cracked the windshield. My question is what do I need to be concerned with as far as re-calibrating the cameras, lane assist, etc.
Thanks

 

[RamCares]

Hey everyone. My 2019 Limited was in service to fix the leaking third brake light and cracked window frame. At one point my rearview mirror came loose and when they took the plastic housing they cracked the windshield. My question is what do I need to be concerned with as far as re-calibrating the cameras, lane assist, etc.
Thanks
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Hi @ericd - I regret to hear of the trouble that you have had to experience. Please do not hesitate to follow up with us via PM should you need any additional support while addressing this with your dealer.

Mark
RamCares

 

[mikeru82]

Hey everyone. My 2019 Limited was in service to fix the leaking third brake light and cracked window frame. At one point my rearview mirror came loose and when they took the plastic housing they cracked the windshield. My question is what do I need to be concerned with as far as re-calibrating the cameras, lane assist, etc.
Thanks

I'm a little confused...why do you need to be concerned at all? Dealership should be responsible for fixing this, which would mean to make sure everything works after replacement.

 

[ericd]

No ini

I'm a little confused...why do you need to be concerned at all? Dealership should be responsible for fixing this, which would mean to make sure everything works after replacement.

no I understand that but my dealership is full of lazy techs. So they can’t be trusted to do even 1 extra ounce of effort. So I just wanna know what I need to double check

 

[Jus Cruisin]

No ini


no I understand that but my dealership is full of lazy techs. So they can’t be trusted to do even 1 extra ounce of effort. So I just wanna know what I need to double check

If you are unhappy and not confident in the dealership, why in the world did you take your truck there to start with? There are plenty of very good dealerships around.