Dead Battery Poll

[jl13]

Dont batteries usually have like a expire date or sticker or something. Can't see any

 

[theblet]

They normally have the install date on them somewhere.

 

[Dewey]

This is crazy.Whatever happened to getting over 5 years out of a battery? In the good ole’ days 7 years seemed like the average time to replace.

I haven’t bought a new battery for over 25 years since I buy a new truck every 3-5 years and I live in a far northern climate with temps well below zero often. Never once was even a concern. It’s ridiculous so many our replacing batteries in less than 3 years. This absolutely should be covered under warranty no questions asked.

 

[jl13]

This is crazy.Whatever happened to getting over 5 years out of a battery? In the good ole’ days 7 years seemed like the average time to replace.

I haven’t bought a new battery for over 25 years since I buy a new truck every 3-5 years and I live in a far northern climate with temps well below zero often. Never once was even a concern. It’s ridiculous so many our replacing batteries in less than 3 years. This absolutely should be covered under warranty no questions asked.

yea the battery is cover 3years/36k
called 1st dealer, they want me to town the truck. I said its gonna be tricky or not possible. They said called Chrysler town service and see what they say.
I called a second dealer who put me on hold for 20 minutes and was told they would call me back, not happening so far
I could try to jump the car but I would rather have better documentation. Some times I heard this batteries test fine but are really done for
This is me and why I think the tow truck will refuse to try and pull it out. very narrow in and around.
So if the tow truck is able to jump start the truck atleast there will be documentation of service require

 

[Trooper4]

so I didn't read every single post on all the threads but enough to guess that there is no real solution or finding that points to what's causing the issue
And its just a battery replacement thru dealer/warranty or purchase a better one on your own,
Or I am missing something

Not missing a thing. Mine died couple of years ago, so just went out and bought a good one. Problem solved. No issues since.

 

[bigdodge]

yea the battery is cover 3years/36k
called 1st dealer, they want me to town the truck. I said its gonna be tricky or not possible. They said called Chrysler town service and see what they say.
I called a second dealer who put me on hold for 20 minutes and was told they would call me back, not happening so far
I could try to jump the car but I would rather have better documentation. Some times I heard this batteries test fine but are really done for
This is me and why I think the tow truck will refuse to try and pull it out. very narrow in and around.
So if the tow truck is able to jump start the truck atleast there will be documentation of service require
View attachment 137742 View attachment 137743 View attachment 137744

get new battery
keep old battery
save receipt
drive truck to dealer with old battery and receipt for reimbursement
file claim

 

[FourByBud]

4 months and almost 8,000mi. Dead as a door nail. Tested at 3.65v. Charged overnight and nothing. Took battery to my awesome dealership, they tested and confirmed it was smoked. Came home with new AGM battery. All better. And I am now charging in the 13.7-14.4v range. Was always in the mid 12v's before.

 

[jl13]

get new battery
keep old battery
save receipt
drive truck to dealer with old battery and receipt for reimbursement
file claim

already leaning towards doing this

 

[jl13]

4 months and almost 8,000mi. Dead as a door nail. Tested at 3.65v. Charged overnight and nothing. Took battery to my awesome dealership, they tested and confirmed it was smoked. Came home with new AGM battery. All better. And I am now charging in the 13.7-14.4v range. Was always in the mid 12v's before.

where is this awesome dealer, two locations on my end want the truck to inspect as to why its dead, I guess they have not seen enough of my cases around here

 

[FourByBud]

where is this awesome dealer, two locations on my end want the truck to inspect as to why its dead, I guess they have not seen enough of my cases around here

Wooster Ohio

 

[OCD Solutions]

My truck failed to start twice in the past week due to low voltage. The first time was in the driveway so I was able to charge it back up. The second time was today in the Kroger's parking lot. Our very next stop was Advance Auto but apparently she just couldn't wait one more stop.

The first time it sat for a few days but the second it fired up without issue, drove 20 miles into town, sat for 20 minutes and then didn't have the juice to crank again. It's been cranking slower the last few months so it was already suspect.

Dealer didn't have any stock plus I was over the 3yr/36k mile warranty so I opted for a Diehard Platinum AGM replacent for $251.

 

[smashweights]

get new battery
keep old battery
save receipt
drive truck to dealer with old battery and receipt for reimbursement
file claim

This is basically what I did but with FCA directly. They cut me a check for 100% of the new Optima I bought.

 

[jl13]

Yesterday was couch potato day for me so decided to play by dealers rules.
Called chrysler tow service 9am, they finally showep up at 12:56 pm. Wanted to enjoy the rest of my day so manage to stay calm. They were able jump truck, i drove it to the dealer, by the time i got there the dash was starting to dim and even flicker. Cluster read 12.7 v.
Had already taken the battery to autozone to confirm it was done for, same opinion from the tow service. Even the service manager didn't want me to turn off the truck the entire time they were checking me in.
Yet they still want to keep the truck for a couple of days.
Got a secondary vehicle so decided not to make a big deal out of it.
They did made a comment about the pillar lights and light bar, however those have been unistall for several weeks. Haven't made up my mind if i want to get a trigger controller or auxbeam controller

 

[jl13]

Forgot to add, i did mentioned to the guy checking me in that a few days ago i noticed the center dash cluster was staying on but wouldn't know if that was happening often. Guy was more insterested on the pillar lights. Wonder if he even wrote my comment

 

[DJ33]

Since some of our forum members are reporting issues with dead batteries.

Let's see if we can narrow down which truck configurations are reporting the most issues:

If you have had a dead battery in your truck since purchasing a 2019-2021 RAM Truck.

2019 Ram 2500 6.7 cummins wouldnt start for church this morning. Got it tested and driver side battery no good. Assume there will be no support from fca so I will be replacing both in the morning.

 

[Gipraw]

you seem to have it


cause no poster has come back and said I got a new battery and a few days/months later the same thing happened.

I have. Post #181. Haven’t had an additional issue since then, but it occurred about 3 weeks after replacing the original battery.

 

[bigdodge]

I have. Post #181. Haven’t had an additional issue since then, but it occurred about 3 weeks after replacing the original battery.

who replaced the battery and with what?

did you ever get it fixed?

one out of hundreds of posts

 

[jl13]

2019 Ram 2500 6.7 cummins wouldnt start for church this morning. Got it tested and driver side battery no good. Assume there will be no support from fca so I will be replacing both in the morning.

Battery has the same 3year/36k warranty, unless its different on a 2500

 

[Gipraw]

who replaced the battery and with what?

did you ever get it fixed?

one out of hundreds of posts

I replaced the original with a Duralast H8. Didn’t feel like messing with the dealer. its only happened once since I replaced the factory battery, although there have been a couple of weak starts.

 

[jl13]

who replaced the battery and with what?

did you ever get it fixed?

one out of hundreds of posts

True, i found only 2 cases in which the dealer did change push button start on one truck. And the other i can't remember what was the culprit.
I am suppose to hear back on mine tomorrow.
I overheard from one of the dealer advisers that these batteries average life is 2 years max in many cases