My 2020 Built to Serve is currently in a collision center after being rear ended. I had to reject the repair yesterday as they painted the rear bumper a gloss/semi-gloss black which doesn’t match a single other black piece on the truck. They’re going to be repainting it.
In my research, it appears these bumpers come powder coated from the factory (not painted) and are the same bumpers found on the Tradesman trim level. The collision center says that the bumper arrived in just a primer.
Based on photos of the oem bumper, the “primer” appears to be a dead on match to the black color the bumpers on our trucks should be.
My question - is the “primer” the collision center is eluding to actually a paintable powder coat? And they should just be installing the bumper as-is right out of the box?
In my research, it appears these bumpers come powder coated from the factory (not painted) and are the same bumpers found on the Tradesman trim level. The collision center says that the bumper arrived in just a primer.
Based on photos of the oem bumper, the “primer” appears to be a dead on match to the black color the bumpers on our trucks should be.
My question - is the “primer” the collision center is eluding to actually a paintable powder coat? And they should just be installing the bumper as-is right out of the box?