Blue screen when reversing

[Tones1975]

Has anyone gotten a blue screen instead of backup camera when in reverse? Another issue happening simultaneously is that my stereo is steadily cutting in and out. It's a little disconcerting as I've had the truck for about 3 hours now. Not a good start.

 

[Kicker56]

Has anyone gotten a blue screen instead of backup camera when in reverse? Another issue happening simultaneously is that my stereo is steadily cutting in and out. It's a little disconcerting as I've had the truck for about 3 hours now. Not a good start.

This just happened to me today this morning as well. When I got off work tonight no problems. I was super mad though since it’s my first month of ownership.

 

[Tones1975]

This just happened to me today this morning as well. When I got off work tonight no problems. I was super mad though since it’s my first month of ownership.

Did you get the stereo issue as well?

 

[RamCares]

Has anyone gotten a blue screen instead of backup camera when in reverse? Another issue happening simultaneously is that my stereo is steadily cutting in and out. It's a little disconcerting as I've had the truck for about 3 hours now. Not a good start.

This just happened to me today this morning as well. When I got off work tonight no problems. I was super mad though since it’s my first month of ownership.

Hi Tones1975 and Kicker56,
We're sorry to hear that you have both experienced this. If this continues to happen and you decide to have your dealers address this, please send our team a private message and we would be happy to offer some additional assistance throughout this process!
Alex
Ram Social Care Specialist

 

[Tones1975]

Hi Tones1975 and Kicker56,
We're sorry to hear that you have both experienced this. If this continues to happen and you decide to have your dealers address this, please send our team a private message and we would be happy to offer some additional assistance throughout this process!
Alex
Ram Social Care Specialist

Thanks, I will definitely let you know if i take it in for dealer service.

 

[Kicker56]

Hi Tones1975 and Kicker56,
We're sorry to hear that you have both experienced this. If this continues to happen and you decide to have your dealers address this, please send our team a private message and we would be happy to offer some additional assistance throughout this process!
Alex
Ram Social Care Specialist

Thanks Alex everything has been good since then. Will let you know if it does that again.

 

[Kicker56]

Did you get the stereo issue as well?

Yup it was popping/cutting out every 3-5 seconds and the blue screen was on the back-up camera. I got in the truck after work it’s disappeared and back to working normal.

 

[RamCares]

Thanks, I will definitely let you know if i take it in for dealer service.

Thanks Alex everything has been good since then. Will let you know if it does that again.

Sounds good Kicker56 and Tones1975! Hopefully you this will not return and you will not need our assistance, but wanted to make you aware we are here to help.
Alex
Ram Social Care Specialist