Backup Camera quit working 2020 truck

[Turbodiesel]

I purchased my new truck on Saturday. Everything has been great(new vehicles usually are). I get in the truck today and put it in reverse and my backup camera is just black. I put it back in park and tried again, same result. I turn the truck on and off and still had no backup camera. I went back to the dealership today and they had to do a reset on the Uconnect 12 to get the camera back up and going. Anyone else ever have this issue or something like it?

 

[OldMarine]

Yup. Did that the day I picked it up! It wasn't black, but Frozen in the on mode. Could not get bu camera to go off. Dealer did a reset, has been flawless since, ( one month). Common issue. Don't let it ***** you.

 

[OldMarine]

Wow didn't know the word sp*ok was censored!

 

[PorBoy]

^^^. Oh YES lol.

 

[Turbodiesel]

We shall see, I have never had an issue with Uconnect so this is a first.

 

[kapinallinen2]

Dont let it ***** you. It is censored for real... what the hell!
so Hell is ok, s..p..o..o..k.. is not?

 

[RamCares]

I purchased my new truck on Saturday. Everything has been great(new vehicles usually are). I get in the truck today and put it in reverse and my backup camera is just black. I put it back in park and tried again, same result. I turn the truck on and off and still had no backup camera. I went back to the dealership today and they had to do a reset on the Uconnect 12 to get the camera back up and going. Anyone else ever have this issue or something like it?

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
RamCares

 

[Turbodiesel]

Hi, I'm sorry to hear this. Please let me know if you plan on visiting a dealership for this concern. I would be happy to open a case for you.

Alison
RamCares

I took it to the dealership and they ended up resetting the Uconnect and everythings seems fine now. If it happens again I will reach back out to you. Thank you.

 

[RamCares]

I took it to the dealership and they ended up resetting the Uconnect and everythings seems fine now. If it happens again I will reach back out to you. Thank you.

No problem! Reach out anytime.

Alison
RamCares