Any owners of the 2025 Ram 1500 Tungsten having seat malfunction with the lumbar/thigh

[j's 2025Tungsten]

Just received my 2025 Ram 1500 Tungsten. The function that controls the lumbar/thigh on the door panel drivers and passenger not working. Also after seeing a review on You Tube I am missing a page on the center stack that controls this part of the seat is missing or not accessible.
My question is has anyone have this trim and can either use their lumbar function of the front seats or having the same issues.

 

[Jeff scalise]

Yes my lumbar control is also not showing up on the screen and door controls do not work

 

[Steve’s tungsten]

Did anyone get a resolution to this? Just received my Tungsten and it is having the same issues. Also missing the screen option that is supposed to be there. Dealer currently cannot figure it out. Filed a claim with Ram to hopefully get a resolution. Without it, you cannot adjust the lumbar settings.

 

[Tungsten1]

I thought I was the only one!! Yes my Tungsten had the same problem but finally got it fixed! The lumbar was fully extended and felt like I was driving with a softball lodged in my back and the switches didn’t work. It was at the dealer for 3 weeks. What we found: Stellanis shipped a group of Tungstens that did not have the software package for that part of the comfort package downloaded. The switch didn’t “see” the motor because it had a limited package software on board (which didn’t have 24 way adjustment). After Stellanis re-downloaded the software for the Tungsten via satellite it now works. Sooooo much better!

 

[Tungsten1]

Did anyone get a resolution to this? Just received my Tungsten and it is having the same issues. Also missing the screen option that is supposed to be there. Dealer currently cannot figure it out. Filed a claim with Ram to hopefully get a resolution. Without it, you cannot adjust the lumbar settings.

As in my earlier post, this is because your Tungsten was originally going to be a Limited and the software for the 24 way seats was never downloaded. I spent so much time running this to ground but assumed it was just my truck at first. The software engineer who figured this out was literally in Dubai working for Stellanis (not joking).

 

[Jeff scalise]

I thought I was the only one!! Yes my Tungsten had the same problem but finally got it fixed! The lumbar was fully extended and felt like I was driving with a softball lodged in my back and the switches didn’t work. It was at the dealer for 3 weeks. What we found: Stellanis shipped a group of Tungstens that did not have the software package for that part of the comfort package downloaded. The switch didn’t “see” the motor because it had a limited package software on board (which didn’t have 24 way adjustment). After Stellanis re-downloaded the software for the Tungsten via satellite it now works. Sooooo much better!

Can you tell me what dealer fixed your lumbar problem

 

[Jeff scalise]

I need to get my seat fixed it like there is a soccer ball in my seat what dealership fixed the problem