Active Air Dam Warranty Letter from FCS

[66Fuelie]

No letter yet and no problem yet.
Tom

 

[Idahoktm]

No letter yet and no problem yet.
Tom

That's because it pertains to the 2019 model.

 

[theblet]

I always said I wouldn’t buy the first year of a new refresh of any vehicle because that’s when people find out about all the issues. Just couldn’t pass up the deal

 

[Amazing93]

I have a 2019 but didn't get a letter. I wonder if it's early built 19's that are affected. For anyone who got a letter what's your build date? Mine in 7/19.

 

[Jako]

I have a 2019 but didn't get a letter. I wonder if it's early built 19's that are affected. For anyone who got a letter what's your build date? Mine in 7/19.

letter, Oct 2018

 

[Mike992]

Brand new to forum. I'm getting screwed by dealer on this. Got a no response AAD code and no response AGS code. Check engine light on. It was due for State Inspection NY. Got the letter so took to dealer to get AAD replacement under warranty. Sat there for 3 days with nothing from dealer. I stopped by on third day and was told they can't diagnose it cause cause PCM needs an update and the update is not under warranty. Warranty has timed out but only has 27,000 miles on it. I had a spare vehicle so I figured I'd wait it out. Thier probably waiting for me to say hey no problem I'll eat it. Screw that. I told them PCM covered under Fed Emissions Warranty. Still nothing. Was told it's in "Limbo" as to who has to pay for update. Another week goes by and I got in accident with spare vehicle. Undrivable. So I go right to dealer and they reluctantly give me my truck back. I disconnected and removed AAD. Reset computer and code didn't come back and I was able to get it inspected. Reached out to Ram Customer Advocate. I had to explain Fed Emissions Warranty and the law that since truck has California Emissions they also have to honor that warranty. Advocate claims she could not get in touch with anyone at dealership but in the notes it says something about aftermarket parts or third party interference. It's total F ing B.S. It's a stock pavement princess. Advocate says to take up with dealer for them to explain why warranty is not being honored. I think AAD was shorting out circuit for AGS also. Why would I go back to deal with dealer when there the ones who I have issues with in the first place. My question is if I buy an AAD and install myself do you think I'll be eligible for reimbursement from Ram?

 

[Mike992]

Also should I just leave it off. What are the benefits of having it on?

 

[theblet]

Also should I just leave it off. What are the benefits of having it on?

Leave it off. It’s on there to try and squeak out another .5 mpg using aerodynamics. I didn’t even notice a difference without mine.

 

[jl13]

Leave it off. It’s on there to try and squeak out another .5 mpg using aerodynamics. I didn’t even notice a difference without mine.

Agree. If cel doesn't come back i wouldn't spend the money on a replacement.
I also took mine out months ago. No mpg defference and no cel

 

[Ratchet]

Removed mine as well after going rounds and rounds with corporate. After they denied everything, the warranty extension happened literally a few weeks later. Doubt I get it replaced. More room for train horns now.

 

[Stex94]

Anyone else get this in the last couple days? the dealer already addressed this issue no cost..claim form on rear if you paid to get it fixed.

Brought mine in for this issue today and they tried to charge 1800$ for it.

 

[yankeefan31569]

...glad i posted it.. save ya some $$$

 

[cdautrey]

Mine went out about 3 weeks ago. Took it to the dealer and they tried resetting it. Engine light went away for two days and came back. I never received a letter from the dealership as far as I know. If you disconnect the AAD, is there anyway to make the engine light go away? I would like to be able to still remote start my truck, but it doesn't allow me to do that if that light is on.

 

[User_3336]

What is the issue with h airdam and how would you know it’s affected.. when you’re driving you can’t see if it’s working or not, or is there a check engine light

States right there in the document . . . . . . . . .

 

[NewRam2019]

Just got my letter after going rounds and rounds with corporate about them not honoring my warranty. My local dealer is great. They exhausted all sources trying to get Ram to cover it. After weeks going back and forth with Ram, apparently they're all covered now. You're welcome folks. LOL

How did you get them to send you a letter? My AAD is stuck down now and after reading this forum is sounds like I should have got a letter. So I called corporate and they just said your truck is not covered. I have a 2019 ram but out of the 3 year 36000 warranty. I have not taken it to the dealer yet to see what they can do but I do not have much hope with that. Thanks for any advice.

 

[Dewey]

I completely removed my AAD and taped up the connector well to prevent moisture seepage. No codes so far and I think my gas mileage actually increased a bit since removing. Go figure.

Just another gimmick that’s not worth the money to repair.

 

[Ratchet]

I completely removed my AAD and taped up the connector well to prevent moisture seepage. No codes so far and I think my gas mileage actually increased a bit since removing. Go figure.

Just another gimmick that’s not worth the money to repair.

Same. Mine failed...and I removed it. I bought a crew cab truck with a V8 and low gears. I am not concerned with MPG.

 

[howster]

I'll keep it, but shouldn't really have a need for it since i already disconnected the AAD.

Did you lose the rear camera after unplugging it? I did.

 

[Rupp]

I have a 2020 should I have received a letter?

 

[Amazing93]

I have a 2020 should I have received a letter?

I have a 2019 and never received a letter.