8.4 and MP3 Problems

[tloon]

In my '16 Laramie with the Alpine and 8.4 Uconnect I was able to plug my MP3 player into the USB port and it worked perfectly, with all info up on the screen etc. Now I just took delivery of a 2020 Laramie with the Alpine and 8.4 Uconnect, and when I plug the MP3 into the USB, a "Device Not Supported" notice pops up. The MP3 is only 18 months old. I can get it playing thru the Aux port, but at a somewhat lower volume. I would rather use a direct connect device like the MP3, ( not my phone ) vs the Bluetooth as I have found the sound quality noticeably better in the '16 Laramie.
What type device will it the 2020 support if not the MP3?
Thanks

 

[Fantastipotamus]

What brand of MP3 player is it? I’ll wager that with the fancier system in the 2019+ with Apple carplay/Android auto, the support for some of the fringe MP3 players may have been cut.

You could pick up a cheap USB thumb drive and just use that, i think that would work. Or connect it via AUX and turn the volume up, but if its not charging, it will become a pain in the *** right quick.