Cbty2050
Ram Guru
- Joined
- Dec 26, 2021
- Messages
- 1,844
- Reaction score
- 1,243
Lack of paying attention. I work with an advisor that has been doing this for 25+ years and still misses things like this.How'd they not notice that before even assigning the job to a tech?
When I took my truck in for the AC TSB and the exhaust manifolds, they had my warranty pulled up and validated before i left the service drive.
I don't see how they would have been able to do the work under warranty without verifying warranty status first. That's a weird dealership