I recently bought a 2020 limited 1500, 4 visits to the dealer and Ramcare trying to find a issue, they concluded that my lenovo thinkpad is not compatible.
My laptop only draws 189 watts, 110volts, and 1.5 amps. Dealer found only 93 volts when computer is plugged in. supposed to be 110? isnt that an issue. I can plug into our 2018 2500 Ram and it charges fine.
They say they changed the software between the 2 years and now my laptop is not compatible. I just have to deal with it, cause it works on other stuff, other laptops and phone chargers, so they say its not a lemon cause it works on other devices. I asked them if they had a list on non compatible devices and they said they only have a list on non compatible cellphones. Do i have any options to get them to buy this back or fix the software issue?
My laptop only draws 189 watts, 110volts, and 1.5 amps. Dealer found only 93 volts when computer is plugged in. supposed to be 110? isnt that an issue. I can plug into our 2018 2500 Ram and it charges fine.
They say they changed the software between the 2 years and now my laptop is not compatible. I just have to deal with it, cause it works on other stuff, other laptops and phone chargers, so they say its not a lemon cause it works on other devices. I asked them if they had a list on non compatible devices and they said they only have a list on non compatible cellphones. Do i have any options to get them to buy this back or fix the software issue?