I have been in contact with a rep at ram cares and both oil changes were done at dealer. There’s no way anything can be of my fault. I would just put in and drive but I get they need to do it this way but just that i feel it should take this long. I didn’t pay this much to have my vehicle sit at the dealers for this long of a period. It’s my daily driver and I need.
When my Kia Optima went into limp home mode they determined it needed an engine the next day.
I believe it was 8 days for the repair of the vehicle to be finished with a remanned engine shipped from KIA directly.
Unfortunately since the truck is broken it's not like you can take it to another dealership.
Keep pushing ram cares via phone, ask about reimbursement for rental while vehicle is in the shop.
Else you can keep letting it sit to trigger the lemon law if you want, not sure what the exact $ you cold get back, but you would be stuck looking to buy another vehicle so it's really up to you.
If I could get all my money back and I didn't put anything into the truck I would let them buy it back and get another and cross fingers