I am new here I dont mean to complain, I love Ram trucks but man I'm having issues with figuring out what to do.
I dropped my truck off at beginning of August for a Misfire code on cylinder 2,4 and 5, thats the 2nd CEL in 1900 miles. They said it'll be a couple weeks. Then got a call that it will be moved to star case. 19 days into the month no update. Won't exchange the loaner for a truck and RamCares said I'd most likely pay for a rental out of pocket. Missed out on a few side jobs due to no truck right now. I've been polite and stuff but no luck with anyone. Am I being unrealistic? Should I be more aggressive with the dealership or a different avenue?
FYI. Only used 93 and I know the gas is good I used 93 in my previous vehicle for over a year at the same gas station(s)
I dropped my truck off at beginning of August for a Misfire code on cylinder 2,4 and 5, thats the 2nd CEL in 1900 miles. They said it'll be a couple weeks. Then got a call that it will be moved to star case. 19 days into the month no update. Won't exchange the loaner for a truck and RamCares said I'd most likely pay for a rental out of pocket. Missed out on a few side jobs due to no truck right now. I've been polite and stuff but no luck with anyone. Am I being unrealistic? Should I be more aggressive with the dealership or a different avenue?
FYI. Only used 93 and I know the gas is good I used 93 in my previous vehicle for over a year at the same gas station(s)